Cracker Barrel logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.23 - $23.53
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Dental Insurance
Health Insurance
Benefits from day one
Employee stock purchase plan
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Life insurance

Job Description

Cracker Barrel is a renowned American restaurant and retail chain founded in 1969, known for its unique blend of Southern country theme, comfort food, and a nostalgic retail store setting. With over 70,000 team members nationwide, Cracker Barrel has established itself as a place not just to eat, but a community gathering spot that offers a warm welcome and a sense of home to its guests. The company prides itself on its rich heritage of hospitality, delivering more than a meal through its commitment to exceptional guest experiences and employee care. The brand operates hundreds of stores spread across multiple states, each embedding a sense of warmth and hospitality that has become synonymous with the Cracker Barrel name over the past five decades.

Working at Cracker Barrel means becoming part of a team that values collaboration, care, and personal growth as essential pillars of its culture. The company is dedicated to providing its employees and managers with the tools, resources, and support needed to thrive professionally and personally. This includes ongoing training and development opportunities to ensure that both guests and team members encounter an environment filled with genuine hospitality and care.

The role of a Restaurant Associate Manager at Cracker Barrel is pivotal to maintaining the brand's reputation and operational success. The position involves a comprehensive management responsibility over both front-of-house and back-of-house operations, ensuring that every aspect of the store runs smoothly while fostering a hospitable environment for guests and staff alike. As a leader, the Restaurant Associate Manager leads by example, emphasizing care and service that go beyond routine tasks, aiming to create memorable moments for customers and meaningful work experiences for employees.

The position requires at least two years of successful restaurant management experience and a strong dedication to hospitality and care. The role demands a commitment of around 50 hours per week, usually spread over five 10-hour shifts, including work on holidays and weekends to meet the needs of the restaurant’s operation schedule. English fluency and a valid driver’s license are necessary to fulfill the job responsibilities effectively.

Compensation includes a competitive annual salary that ranges between $19.23 and $23.53 per hour, complemented by merit-based increases and quarterly bonus opportunities. Benefits begin on day one, featuring comprehensive medical, dental, vision, and prescription drug coverage. Additional care for employees is provided through life insurance, disability coverage, paid vacation, and an employee assistance program. Cracker Barrel also supports personal and professional growth through tuition reimbursement, professional development programs, and an impressive internal promotion rate for open General Manager and District Manager roles.

Financial wellness is also addressed through a 401(k) plan with company matching contributions and an Employee Stock Purchase Program, helping employees invest in their future. Moreover, employees enjoy a 35% discount on food and retail items, which enhances their experience both at work and beyond.

Cracker Barrel is committed to equal employment opportunities, fostering a diverse and inclusive workplace where qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected status under the law. The company encourages applicants to pursue a career with them and offers a video interview option to enhance the recruitment process.

Joining Cracker Barrel provides not only a job but a chance to be part of a legacy rooted in care, tradition, and community spirit. The Restaurant Associate Manager role is crucial to perpetuating the brand’s warm hospitality, ensuring guests leave with a memorable experience and employees find a fulfilling career. This role is more than management; it is about making every moment count in a place where care is served alongside delicious food and unparalleled customer service.

Job Requirements

  • At least two years of successful restaurant management experience
  • Ability and willingness to work 50 hours a week including five 10-hour shifts
  • Ability and willingness to work holidays and weekends
  • A caring attitude with dedication to hospitality
  • Valid driver’s license
  • Must be fluent in English

Job Qualifications

  • Two or more years of successful restaurant management experience
  • Experience leading both front-of-house and back-of-house teams
  • Strong leadership and communication skills
  • Ability to work effectively under pressure
  • Familiarity with health and safety standards in a restaurant environment
  • Proficient in English
  • Valid driver’s license

Job Duties

  • Manage all restaurant operations including front-of-house and back-of-house duties
  • Lead and develop the restaurant team to deliver excellent guest and employee experiences
  • Ensure adherence to company policies, standards, and health and safety regulations
  • Drive business results through efficient resource management and operational excellence
  • Maintain high standards of hospitality and guest satisfaction
  • Support and implement training programs for staff development
  • Collaborate with home office support for continuous operational improvements

Job Criteria

Experience

Mid Level (3-7 years)


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