Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,226.00 - $64,400.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Employee assistance program
Food provided
Disability insurance
401(k) matching
Vision Insurance

Job Description

Dave & Buster's Inc. is a renowned leader in the restaurant and entertainment industry, offering a unique blend of dining and interactive games that create memorable experiences for guests. Known for its vibrant atmosphere, engaging entertainment options, and exceptional food and beverage services, Dave & Buster's provides a dynamic work environment where hospitality meets fun. Alongside Main Event Entertainment under one roof, the company doubles the growth opportunities for its employees, making it a preferred workplace for those passionate about the hospitality and entertainment sector. With a commitment to fostering a fun work environment and professional growth, Dave & Buster's emphasizes values such as teamwork, leadership, and guest satisfaction. The organization is also dedicated to equal employment opportunities and participates in E-Verify in states where it is required.

The Restaurant & Operations Manager role at Dave & Buster's is a pivotal leadership position responsible for providing overall supervision, strategic direction, and operational excellence. The manager leads the team to exceed guest expectations by fostering a culture of fun, efficiency, and quality service. This position demands a hands-on leader capable of managing multiple facets of the business, including cost control, team development, and guest experiences in a fast-paced environment. With a competitive salary range between $61,000 to $64,400 USD, this role requires dedication to working weekends, nights, and holidays and handling the physical demands of the job, such as walking several miles per shift and working long hours. The role involves proactive leadership skills including hiring, training, coaching, and motivating staff, ensuring that all team members align with the brand’s core values and high standards. The Restaurant & Operations Manager is central to driving business results while enhancing the guest experience in one of the most exciting restaurant and entertainment venues available.

Job Requirements

  • 21+ years of age
  • 2+ years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Ability to lead a team to create memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 2+ years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Proven leadership capabilities
  • Ability to lead a team to create memorable guest experiences
  • Strong communication skills to inspire fun and teamwork
  • Experience working in fast-paced, multi-faceted environments
  • Ability to handle physical demands of the role

Job Duties

  • Developing and leading hourly team members to exceed guests expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Managing cost of goods sold and labor effectively
  • Handling high volume and fast-paced operational demands
  • Overseeing all aspects of restaurant and entertainment operations from minor details to big picture

Job Criteria

Experience

Mid Level (3-7 years)


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