IHOP logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $38.00 - $45.00
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Work Schedule

Flexible
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Benefits

Health Insurance
competitive wage
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule

Job Description

IHOP, established in 1958, is a beloved restaurant chain renowned for its diverse and delicious breakfast offerings. Famous for its fluffy pancakes, savory omelets, and a wide range of mouthwatering entrees, IHOP has become a go-to destination for breakfast lovers of all ages. The company prides itself on delivering high-quality food and exceptional customer service, making it a staple in the breakfast dining industry. Over the decades, IHOP has grown into a respected family of restaurants committed to creating a positive dining experience for guests while fostering a supportive and nurturing environment for its employees. The company strongly believes in promoting from within and dedicates significant resources to training and developing staff members to help them reach their full potential. Joining IHOP means becoming part of a team that values hard work, dedication, and a hunger to succeed, all while serving up smiles every day.

The full-time Restaurant Manager role at IHOP offers an exciting opportunity for a highly motivated and smart individual looking to advance their career in restaurant management. This position offers a competitive hourly wage ranging from $38 to $45 and includes excellent benefits such as health insurance for full-time employees. The schedule may vary based on the restaurant’s needs, but the role involves overseeing all operations during scheduled shifts, including making daily management decisions, supporting staff, and ensuring consistent, positive guest experiences. The Restaurant Manager plays a critical part in maintaining high standards of product quality, exceptional cleanliness, and strict sanitation protocols. This role involves conducting regular line checks in the kitchen to manage weights, temperatures, cleanliness, and organization, all essential for upholding the company’s rigorous standards.

A key responsibility for the manager includes providing timely and appropriate feedback to team members, aiding their professional development and enhancing operational efficiency. Uniform standards must be strictly enforced to maintain company image and professionalism. Staffing is also a major duty, involving interviewing, hiring, training new personnel, and handling orientations to ensure new hires have a smooth transition into the team. The manager is responsible for various administrative tasks such as preparing daily sales reports, cash controls, and labor reports that maintain company asset control. Ordering supplies—from food and uniforms to small wares—is an integral part of the role, ensuring uninterrupted operations and high-quality service.

Moreover, the Restaurant Manager is expected to identify operational opportunities and implement effective solutions to improve overall restaurant performance. Authority to approve food and beverage discounts lies with the manager, who must also prioritize the safety and security of guests and employees alike. This leadership position requires someone with open availability who is aware of local events that could impact staffing needs and who is willing to work across different local units or relocate if necessary. This full-time position is ideal for a candidate seeking a dynamic and challenging environment where they can apply their skills and grow with a reputable and supportive restaurant family like IHOP.

Job Requirements

  • open availability
  • awareness of events in the local area to ensure proper staffing
  • willingness to work at any local units or possibly relocate
  • ability to provide consistent and constructive employee feedback
  • strong organizational skills
  • ability to handle multiple responsibilities simultaneously
  • commitment to upholding company standards and policies

Job Qualifications

  • proven experience in restaurant management
  • strong leadership and communication skills
  • ability to manage and motivate staff
  • knowledge of food safety and sanitation standards
  • proficient in preparing and analyzing operational reports
  • skilled in inventory management and ordering processes
  • ability to multitask in a fast-paced environment

Job Duties

  • oversee entire operation during scheduled shifts
  • make daily management decisions
  • provide consistent support to staff
  • ensure positive and consistent guest interactions
  • uphold standards of product quality and sanitation
  • provide employees with feedback for development
  • ensure adherence to uniform standards
  • conduct line checks for weights, temperatures, cleanliness, and organization
  • staff the unit by interviewing, hiring, and training employees
  • conduct new employee orientations
  • prepare daily sales reports, cash interims, and labor controls
  • prepare food production checklists and ensure recipe implementation
  • order food, small wares, uniforms, and other necessary products
  • identify operational opportunities and implement improvement plans
  • approve and sign food or beverage discounts
  • prioritize safety and security of employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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