Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $56,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Welfare benefits
401(k) with Company Match
flexible scheduling
Career development opportunities
Paid Time Off

Job Description

Bob Evans Restaurants, LLC is a reputable and well-established family dining restaurant chain renowned for its commitment to serving high-quality farm fresh food. As "AMERICA'S FARM FRESH" brand, Bob Evans has a proud heritage that emphasizes attention to detail, quality, and creating a welcoming atmosphere for families and guests of all ages. With a strong foundation in its agricultural roots and community values, Bob Evans continues to offer a unique dining experience that combines the warmth of home-cooked meals with a dedication to excellence and value.

Bob Evans Restaurants prioritizes not only its guests but also the wellbeing of its employees, fostering a supportive workplace culture that promotes career growth, work-life balance, and personal development. The company maintains competitive compensation, excellent benefit packages including health insurance and 401(k) plans with employer match, and flexible scheduling options. These factors make Bob Evans a highly desirable employer in the casual dining sector.

The role of the Assistant Manager at Bob Evans is a dynamic and essential position that contributes directly to the smooth operation and overall success of the restaurant. This fast-paced leadership role supports daily restaurant operations and staff management, ensuring that company policies, procedures, and standards are consistently applied. The Assistant Manager is tasked with building sales, achieving operational goals, and driving profitability while upholding the restaurant's reputation for exceptional guest service and quality.

Specific responsibilities include supervising team members in compliance with company policies and legal regulations, recruiting and training employees, managing performance through coaching and mentoring, and fostering an environment that encourages professionalism and a positive team spirit. Assistant Managers are also involved in hands-on support by occasionally assisting with category job duties to ensure operational excellence.

Key performance areas include executing corporate and local marketing initiatives, leading sales-building and suggestive selling activities, maximizing table turnover and sales per guest, and resolving guest issues to maintain 100% satisfaction. The role also involves strict adherence to safety protocols such as OSHA regulations and company safety policies to sustain a safe workplace for both guests and employees.

Operational oversight responsibilities extend to monitoring daily activities to maintain food quality and cleanliness standards, controlling cash according to company procedures, managing food and labor costs through careful inventory and labor scheduling, and reviewing financial reports to make informed decisions. The Assistant Manager acts as a proactive problem solver and a role model in appearance and professional conduct.

Overall, this position offers a unique opportunity for individuals passionate about the restaurant industry to grow their career in a supportive and values-driven environment, all while contributing to a brand synonymous with quality and family values. The Assistant Manager role at Bob Evans demands strong leadership skills, effective communication, organizational capabilities, and a genuine dedication to hospitality excellence.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years restaurant experience
  • Prior leadership role experience
  • Strong communication and interpersonal skills
  • Ability to resolve conflicts
  • Strong planning and organizational skills
  • Excellent guest service orientation
  • Computer skills
  • Analytical and problem-solving abilities
  • Ability to coach and mentor staff
  • Available to work flexible schedules including weekends
  • Ability to stand for long periods and lift up to 50 pounds
  • Able to perform physical tasks such as bending, stooping, and reaching
  • Compliance with state age requirements for alcohol service where applicable.

Job Qualifications

  • High school diploma or equivalent
  • Prior leadership experience required
  • Minimum of 2 years experience in family, fast-food, or casual dining restaurant preferred
  • College or culinary schooling preferred
  • Knowledge of excellent communication and interpersonal skills
  • Strong planning and organizational skills
  • Dedication to exceptional guest service
  • Computer literacy
  • Analytical and problem-solving skills
  • Team-building capability
  • Basic business math and accounting skills
  • Able to manage multiple projects
  • Ability to be a role model in appearance and presentation
  • Available to work various shifts including weekends.

Job Duties

  • Supervise team members according to company policies and laws
  • Recruit, interview, and train employees
  • Assign and direct work
  • Appraise performance
  • Reward and discipline employees
  • Address complaints and resolve problems
  • Coach and mentor team members
  • Model professional behavior and create a hospitable atmosphere
  • Assist with category job duties as needed
  • Execute corporate and local marketing programs
  • Champion sales building activities and suggestive selling
  • Maximize table turnover, sales per guest, and sales per hour
  • Meet and greet guests
  • Investigate and resolve food quality/service issues
  • Maintain efficient operations and cost controls
  • Ensure compliance with OSHA, health, safety codes, and company policies
  • Enforce safe work behaviors
  • Monitor food quality and cleanliness standards
  • Control cash and security procedures
  • Review financial reports and schedules
  • Control food costs through portion control and inventory management
  • Control labor costs by monitoring schedules and sales.

Job Criteria

Experience

Mid Level (3-7 years)


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