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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short Term Disability Insurance
Traditional 401(k) plan
Paid Time Off
Employee assistance program
Job Description
THE ONE GROUP is a globally recognized hospitality company known for operating upscale restaurants and nightclubs. Renowned for delivering exceptional dining experiences, THE ONE GROUP combines innovative culinary offerings with standout service and vibrant atmospheres. The company is committed to creating energetic environments where creativity, teamwork, and guest satisfaction are at the forefront. As a leader in the hospitality industry, THE ONE GROUP offers employees competitive compensation, a comprehensive benefits package, and growth opportunities within a dynamic, global brand. The work culture emphasizes inclusivity, professionalism, and continuous development, making it an attractive place for hospitality professionals looking to advance their... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field
- Minimum of 3 years experience in restaurant management or similar role
- Strong interpersonal and communication skills
- Ability to work in fast-paced, high-pressure environments
- Knowledge of health and safety regulations in the foodservice industry
- Proficiency with restaurant management and point-of-sale software
- Flexible availability including nights, weekends, and holidays
Job Qualifications
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software including OpenTable, Avero, and POS systems
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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