Restaurant Manager

Chesapeake, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Range $41,800.00 - $59,100.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Paid training

Job Description

Smithfield Station is a well-established hospitality company known for delivering exceptional dining and lodging experiences. The company operates a unique venue that combines a restaurant, hotel, and marina, providing guests with a memorable and enjoyable environment. Smithfield Station prides itself on outstanding service, superb food and beverage offerings, and a warm, comfortable atmosphere that encourages repeat visits. The establishment blends the charm of a classic waterfront setting with modern amenities, making it a popular destination for both locals and tourists seeking quality service and memorable stays.

The role of Manager at Smithfield Station is vital to maintaining the smooth and efficient operation of this multifaceted establishment. This position requires overseeing daily activities, ensuring excellent customer service, managing staff, and handling key administrative tasks. The Manager acts as a liaison between the guests and the staff, creating a welcoming and enjoyable dining experience while supporting the broader goals of the company. Full-time or part-time employment options are available, providing flexibility for candidates.

The Manager’s responsibilities include maintaining cash management processes such as calculating nightly deposits, handling wait-staff cashouts, and reconciling the safe. Additionally, the position entails assisting with staff supervision and coordinating operational tasks to ensure maintenance of building cleanliness and occasional marina oversight. The role demands strong organizational skills, attention to detail, and the ability to work efficiently under pressure.

Using various tools and technologies such as point-of-sale systems (Aloha POS), table management software (OpenTable), and communication devices enhances the Manager’s ability to perform daily functions effectively. The candidate will also need to coordinate vendor deliveries, verify product quantities and quality, and manage inventory levels for front-of-house service and retail items. Exceptional communication skills, problem-solving abilities, and a team-oriented mindset are essential to thriving in this fast-paced environment.

This Manager position offers a unique blend of responsibilities including customer interaction, financial oversight, staff management, and operational support in a hospitality setting. The successful candidate will embrace the company’s mission to provide the most enjoyable dining and lodging experiences possible, ensuring every guest encounter is positive, engaging, and efficient. This opportunity is perfect for those looking to advance their management career within a dynamic, customer-focused company committed to excellence and community engagement.

Job Requirements

3 years management experience at some level in a restaurant
possess and use excellent communication skills, both written and spoken
able to work in a standing position for long periods of time (up to 10 hours)
exceptional grooming habits
excellent basic mathematical and accounting skills
ability to handle money and operate a point-of-sale system
excellent organizational skills to manage multiple tasks simultaneously
ability to work in a fast-paced environment and adapt to changing priorities
detail-oriented with a focus on accuracy in administrative tasks
strong problem-solving skills and ability to make sound decisions
knowledge of menu items and services we provide
ability and willingness to follow the direction of the GM

Job Qualifications

3 years management experience at some level in a restaurant
possess and use excellent communication skills, both written and spoken
excellent basic mathematical and accounting skills
excellent organizational skills to manage multiple tasks simultaneously
ability to work in a fast-paced environment and adapt to changing priorities
detail-oriented with a focus on accuracy in administrative tasks
strong problem-solving skills and ability to make sound decisions
knowledge of menu items and services provided
ability and willingness to follow the direction of the General Manager

Job Duties

Promote, work, and act in a manner consistent with the mission of Smithfield Station
Assist the General Manager in overseeing daily operations and ensuring efficient functioning of the business
Provide excellent customer service and phone etiquette to address customer inquiries and concerns
Calculate nightly deposits, handle wait-staff cashouts, and ensure the correct balance in the safe daily
Count and maintain balances of cash drawers and safe
Learn and maintain knowledge of vendor delivery schedule, and upon deliveries, check invoices to verify all ordered products have been delivered in good condition
Help maintain stock levels for FOH service and retail items, as well as proper display
Utilize math and accounting skills to handle cash transactions and reconcile daily sales
Demonstrate organizational skills to keep track of important documents and files, as well as email
Manage time efficiently to prioritize tasks and meet deadlines for yourself and staff
Work any FOH position as needed