Del Taco logo

RESTAURANT MANAGER

Bend, OR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career Development

Job Description

Del Taco is a leading fast-casual restaurant chain known for its fresh, quality Mexican-inspired cuisine served quickly and affordably. Founded in 1964, Del Taco has grown to become a popular destination for guests seeking a unique blend of tacos, burritos, quesadillas, and fresh salads. With hundreds of locations nationwide, Del Taco prides itself on delivering exceptional customer experiences through innovation, consistency, and commitment to quality. The brand emphasizes creating a welcoming environment for both customers and employees, fostering a culture of teamwork, respect, and continuous growth. Del Taco's operational model focuses on efficiency, customer satisfaction, and maintaining high standards for food safety and service excellence, which makes it a prominent employer in the Quick Service Restaurant (QSR) industry.

The Restaurant Manager at Del Taco plays a pivotal role in protecting and delivering the Del Taco brand while driving the operational success of the restaurant. Reporting directly to the Area Director, the Restaurant Manager is tasked with growing sales and maximizing profitability by leading the team according to the principles of the Del Taco Way. This leadership position requires ensuring the restaurant is fully staffed with capable individuals, recruiting and retaining talent, overseeing training and certification, and fostering a service-oriented culture that combines fun and teamwork. The successful candidate will be responsible for maintaining food quality standards, managing inventory and cash handling procedures, ensuring compliance with safety and operational protocols, and achieving sales and profitability objectives.

The manager is expected to create an exceptional customer experience by consistently delivering quality products, maintaining a clean and safe environment, and executing marketing promotions flawlessly. Sales growth responsibilities include setting clear sales goals, optimizing staffing levels to meet demand, executing local store marketing initiatives, and staying attuned to the competitive landscape and local market opportunities. Operational excellence is a key expectation, including managing labor costs, minimizing waste, conducting cash audits, and maintaining equipment and facility standards.

The Restaurant Manager will also focus on developing team members and future leaders by providing performance evaluations, recommending salary adjustments, and administering disciplinary actions when necessary. This role demands excellent communication and interpersonal skills, strong organizational and analytical abilities, and the capacity to work independently under pressure. Candidates must have a proven track record of leadership in the QSR or full-service restaurant industry, be ServSafe certified, and preferably be bilingual in English and Spanish.

This full-time position requires a high school diploma or equivalent and 3 to 5 years of relevant experience. Physical demands include standing and sitting for extended periods, some lifting, and occasional travel to multiple restaurant locations within the assigned area. This position offers an exciting opportunity to lead within a dynamic company committed to employee growth and excellence in guest services.

Job Requirements

  • high school diploma or equivalent
  • 3 to 5 years experience in QSR industry / full service concept
  • ServSafe certified
  • fluent in English
  • excellent communication and interpersonal skills
  • excellent organizational skills
  • detail oriented
  • excellent analytical, problem solving, and math skills
  • ability to work with minimal supervision, under pressure
  • proven ability to lead and motivate a diverse team
  • valid driver's license
  • proof of vehicle insurance
  • ability to drive and travel to restaurant locations within assigned area including some overnight travel

Job Qualifications

  • high school diploma or equivalent
  • 3 to 5 years experience in QSR industry / full service concept
  • ServSafe certified
  • fluent in English
  • Spanish is plus
  • excellent communication and interpersonal skills
  • great telephone manner
  • excellent organizational skills
  • detail oriented
  • accurate
  • excellent analytical, problem solving, and math skills
  • ability to work with minimal supervision, under pressure
  • proven ability to lead and motivate a diverse team
  • promote learning, development and career growth

Job Duties

  • fully staff the store with quality people
  • recruiting, hiring, and retaining all restaurant employees
  • ensuring the entire team is certified according to the current training process at all times
  • creating a service oriented culture
  • promoting an environment of fun and teamwork
  • evaluating performance and recommending salary increases
  • recommending, approving, and administering disciplinary action, suspension, and/or termination
  • developing and growing team members and future managers
  • executing Del Taco standards and using our processes and systems 100% of the time
  • maintaining the facility and customer areas
  • maintaining all equipment to operational and safety standards
  • delivering only quality products to Del Taco standards every time
  • adhering to cleaning schedules and standards
  • ensuring employees are in proper uniform
  • ensuring a consistent service experience
  • ensuring POP and signage is present and in the approved location
  • identifying and communicating sales goals (daily, weekly, year over year)
  • ensuring the right people are in the right places according to projected/actual sales
  • increasing customer count and check average, and maximizing capacity and customer value
  • identifying and executing Local Store Marketing opportunities to attract new customers
  • staying aware of local events
  • understanding the store's current trade area and competition
  • executing speed (speed with a smile) and service standards
  • flawlessly executing marketing promotions and campaigns
  • maintaining staffing levels to actual sales
  • complying with labor laws
  • accurately ordering and managing inventory to reduce waste and prevent theft
  • ensuring cash handling procedures and standards are in place and followed
  • performing cash audits and addressing identified issues
  • executing safety and health standards
  • minimizing R&M / Supplies and Services costs by managing service vendors efficiently
  • achieving and communicating controllable cost targets
  • may perform other responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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