
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Benefits
career development and growth
training and ongoing development opportunities
bonus program
Healthcare benefits
tuition discounts
Paid Time Off
Free beverages and meals
Job Description
SAWS LLC is a prominent franchisee of Dunkin', operating multiple locations across Riverside and San Diego Counties. Known for its commitment to exceptional service and quality, SAWS LLC is dedicated to expanding its presence significantly from 7 to 20 stores in the coming years. As a dynamic and fast-growing company, SAWS LLC offers an engaging and vibrant work environment where team collaboration and guest satisfaction are paramount. This company thrives on its motto, "All Hands on the Brewer!" which reflects its culture of teamwork, hands-on leadership, and dedication to delivering an outstanding customer experience.
The role of General Manager at SAWS LLC offers an exciting leadership opportunity within this rapidly expanding franchise network. General Managers will play a pivotal role in steering their store’s success by overseeing daily operations, ensuring financial goals are met, and cultivating a high-performance culture motivated by excellent guest service standards. They will be responsible for developing Assistant Managers, Shift Leads, and Crew Members by providing guidance, coaching, and training that fosters leadership skills and operational excellence across teams.
This position offers a competitive earning potential of up to $70,000 per year, inclusive of bonuses, which reflects the company’s commitment to recognizing and rewarding leadership and performance. The General Manager’s role not only demands effective operational management but also requires a proactive approach to problem-solving, ensuring compliance with all operational, food safety, and quality standards. The successful candidate will be expected to maintain a safe, clean, and inviting store environment while consistently delivering innovative new products and services in line with corporate marketing strategies.
SAWS LLC promotes career growth and lifelong learning by providing comprehensive training and ongoing development opportunities. Benefits include healthcare packages, tuition discounts to support educational advancement, paid time off to maintain work-life balance, and complimentary beverages and meals to enhance the employee experience at work. This role is suited for motivated leaders who are eager to contribute to an evolving company culture that prioritizes guest satisfaction, team empowerment, and operational excellence.
Applicants should be prepared to work full-time with flexible schedules that may include early mornings, evenings, weekends, and holidays. ServSafe certification is required, but this can be obtained upon hiring, ensuring all leaders meet essential food safety standards. If you are a team player with a passion for leadership, an eye for quality, and a desire to grow within a fun and dynamic workplace, SAWS LLC’s General Manager role provides a career path with substantial growth potential and meaningful impact within the Dunkin’ franchise system.
The role of General Manager at SAWS LLC offers an exciting leadership opportunity within this rapidly expanding franchise network. General Managers will play a pivotal role in steering their store’s success by overseeing daily operations, ensuring financial goals are met, and cultivating a high-performance culture motivated by excellent guest service standards. They will be responsible for developing Assistant Managers, Shift Leads, and Crew Members by providing guidance, coaching, and training that fosters leadership skills and operational excellence across teams.
This position offers a competitive earning potential of up to $70,000 per year, inclusive of bonuses, which reflects the company’s commitment to recognizing and rewarding leadership and performance. The General Manager’s role not only demands effective operational management but also requires a proactive approach to problem-solving, ensuring compliance with all operational, food safety, and quality standards. The successful candidate will be expected to maintain a safe, clean, and inviting store environment while consistently delivering innovative new products and services in line with corporate marketing strategies.
SAWS LLC promotes career growth and lifelong learning by providing comprehensive training and ongoing development opportunities. Benefits include healthcare packages, tuition discounts to support educational advancement, paid time off to maintain work-life balance, and complimentary beverages and meals to enhance the employee experience at work. This role is suited for motivated leaders who are eager to contribute to an evolving company culture that prioritizes guest satisfaction, team empowerment, and operational excellence.
Applicants should be prepared to work full-time with flexible schedules that may include early mornings, evenings, weekends, and holidays. ServSafe certification is required, but this can be obtained upon hiring, ensuring all leaders meet essential food safety standards. If you are a team player with a passion for leadership, an eye for quality, and a desire to grow within a fun and dynamic workplace, SAWS LLC’s General Manager role provides a career path with substantial growth potential and meaningful impact within the Dunkin’ franchise system.
Job Requirements
- ServSafe certification required (can be obtained once hired)
- Ability to work full time with variable hours including early mornings, evenings, weekends and/or holidays
Job Qualifications
- Experience in the restaurant industry or related industry, quick service and drive-thru experience is a plus
- Excellent communication skills with ability to connect with and motivate team members
- Prior experience leading a team, including training and coaching
- Strong organizational, interpersonal, and problem-solving skills
- Willingness to learn and embrace change in a fast-paced environment
- A team player with great attitude, desire to learn, honesty, and integrity
Job Duties
- Oversee and develop strategies to achieve the store’s financial and guest service goals while addressing store challenges
- Coach and strengthen Assistant Managers and Shift Leads as team leaders
- Serve as a resource for store operations, staffing, company policies and procedures, and resolving key guest issues
- Able to perform all duties of restaurant team members
- Ensure that the store is meeting operational and food safety standards
- Deliver outstanding hospitality, guest service, and provide problem resolution
- Ensure that the restaurant correctly executes new products and processes in a marketing window
- Deliver consistent execution of systems and processes
- Ensure a safe, secure, sanitary, and like new environment
- Recruit, hire, onboard, and develop team members
- Train, motivate, develop, coach, and reward a high performing team
- Monitor, appraise, and review restaurant employee performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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