Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Vidorra 'Cocina de Mexico' is a modern Mexican restaurant that celebrates culture through authentic dishes, bold cocktails, and a highly energized environment. The name "Vidorra" translates to "the good life," which perfectly encapsulates the heart and soul of every dining experience they offer. Located in a vibrant setting, the restaurant has gained a reputation for delivering quality Mexican cuisine paired with excellent customer service and a lively atmosphere. The establishment is committed to creating an unforgettable experience for all guests, combining the rich culinary traditions of Mexico with a contemporary flair. The ambiance at Vidorra is designed to be inviting and dynamic, appealing to food enthusiasts eager to explore bold flavors in a warm and friendly environment.
The Front of House Manager plays a pivotal role in maintaining this acclaimed vibrancy by overseeing all operations within the restaurant's dining and service areas, excluding the kitchen. This leadership role is responsible for shaping the overall customer experience by ensuring the dining room is well-presented and the service staff is efficient, well-trained, and motivated. The ideal candidate must demonstrate exceptional organizational and interpersonal skills, with a passionate commitment to fostering a positive team environment that encourages high-quality service. This position requires a proactive professional who can handle the dynamic demands of the restaurant industry, from managing the staff schedule to promptly responding to customer needs and unexpected situations.
The Front of House Manager at Vidorra will be entrusted with developing and implementing hiring processes tailored to meet the unique requirements of the restaurant, specifically in recruiting the bar and waitstaff. Training and supervising the servers, bartenders, hosts, and bussers to align with the restaurant's standards of service are key responsibilities. Additionally, the manager ensures the upkeep of guest areas by leading staff efforts in cleanliness and promptly addressing any accidents or messes to maintain an excellent dining environment. Shift planning and the ability to adapt scheduling based on anticipated demand play a crucial part in optimal restaurant operations. Ultimately, this role demands an individual who is an inspiring leader, proactive problem solver, and dedicated ambassador of the Vidorra brand who drives a memorable dining experience for every guest.
The Front of House Manager plays a pivotal role in maintaining this acclaimed vibrancy by overseeing all operations within the restaurant's dining and service areas, excluding the kitchen. This leadership role is responsible for shaping the overall customer experience by ensuring the dining room is well-presented and the service staff is efficient, well-trained, and motivated. The ideal candidate must demonstrate exceptional organizational and interpersonal skills, with a passionate commitment to fostering a positive team environment that encourages high-quality service. This position requires a proactive professional who can handle the dynamic demands of the restaurant industry, from managing the staff schedule to promptly responding to customer needs and unexpected situations.
The Front of House Manager at Vidorra will be entrusted with developing and implementing hiring processes tailored to meet the unique requirements of the restaurant, specifically in recruiting the bar and waitstaff. Training and supervising the servers, bartenders, hosts, and bussers to align with the restaurant's standards of service are key responsibilities. Additionally, the manager ensures the upkeep of guest areas by leading staff efforts in cleanliness and promptly addressing any accidents or messes to maintain an excellent dining environment. Shift planning and the ability to adapt scheduling based on anticipated demand play a crucial part in optimal restaurant operations. Ultimately, this role demands an individual who is an inspiring leader, proactive problem solver, and dedicated ambassador of the Vidorra brand who drives a memorable dining experience for every guest.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant management or similar role
- Ability to work flexible hours including weekends and evenings
- Strong organizational skills
- Excellent interpersonal skills
- Proficiency with scheduling and restaurant management software
- Physical ability to stand and move throughout the restaurant during shifts
Job Qualifications
- Proven experience in a front of house management role
- Strong leadership and communication skills
- Experience in staff training and development
- Ability to manage scheduling and shift planning effectively
- Knowledge of customer service principles
- Ability to handle high-pressure situations calmly
- Familiarity with restaurant operations and service standards
Job Duties
- Interview and hire for a restaurant’s bar and waitstaff
- Ability to develop a specialized hiring process to meet a restaurant’s needs
- Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant
- Supervise upkeep of guest areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup
- Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand
- Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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