Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a premier family entertainment company renowned for providing unforgettable experiences through its indoor water park resorts across North America. As a leader in the hospitality and entertainment industry, Great Wolf strives to create a fun, safe, and welcoming environment for families and guests of all ages. The company is committed to delivering exceptional service, engaging activities, and unique amenities that make every visit memorable. Great Wolf values career growth and offers comprehensive training programs, scholarships, and opportunities for employees to advance at all levels within the organization.
The Restaurant Manager role at Great Wolf is essential... Show More
The Restaurant Manager role at Great Wolf is essential... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year previous experience in a food service supervisor role
- Demonstrated people management, leadership, and team goal achievement
- 1+ year utilizing Point-of-Sale (POS) technology
- Must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
- Successful completion of criminal background check and drug screen
- Able to lift up to 30 lbs
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Job Qualifications
- High school diploma or equivalent
- 1+ year previous experience in a food service supervisor role
- Demonstrated people management, leadership, and team goal achievement
- 1+ year utilizing Point-of-Sale (POS) technology
- Prior experience with Micros POS
- Serve-Safe and/or TIPS certification
- Proven teamwork abilities
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Develops operational guidelines by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Maintains dining room staff by recruiting, selecting, orientating, and training employees
- Prepares dining room staff by introducing menus and teaching food presentation techniques
- Conducts food and wine tastings
- Gives instruction in etiquette and serving techniques
- Maintains dining room staff job results by coaching, counseling, and disciplining employees
- Plans, monitors, and appraises job results
- Assists in welcoming patrons by exchanging pleasantries, escorting them to dining area, seating them, presenting and introducing menus, announcing waitperson's name
- Maintains dining room ambiance by inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music
- Protects dining room assets by adhering to security policies and procedures
- Prepares reports for facility management by identifying patron service requirements, observing and recording patron reactions to meals, beverages, and restaurant environment
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
- Contributes to team effort by accomplishing related results as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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