Circle K logo

Restaurant Lead Team Member

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Unlimited tip pooling
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
accidental death and dismemberment insurance
Flexible spending account
Health savings account
vacation paid time off
Company holidays pay
Matching 401(k)
Tuition Reimbursement
stock purchase plan
employee discount
Discount meal
Wellness Plan

Job Description

Circle K is a globally recognized convenience store chain committed to delivering excellent customer service and maintaining operational excellence. With a vast network of locations including store 2727051Q located at 3123 Murphy Rd, Eastover, North Carolina, the company prides itself on quality, efficiency, and a welcoming atmosphere for customers. This company focuses on creating a positive work environment for its employees and actively seeks energetic and motivated individuals to join its team. The employment type for this position is full-time with shifts available during days and evenings, providing flexibility and consistency for team members.

The role of the Restaurant Shift Lead is a critical position within the Circle K team. This leadership role involves directly supervising the operations of a shift within the restaurant, ensuring that all standards for food quality, food safety, and customer satisfaction are met or exceeded. The Shift Lead is responsible for coordinating team members, overseeing food preparation, and maintaining a clean and safe environment throughout the shift. This role requires excellent communication skills, the ability to motivate and coach team members, and the capacity to handle stressful situations calmly and efficiently.

A Restaurant Shift Lead at Circle K is expected to uphold company values such as teamwork, integrity, ownership, and success-driven attitudes. The Shift Lead plays a vital role in guaranteeing a positive dining experience for customers by managing staff performance, ensuring compliance with brand and health regulations, and monitoring sales and cash handling procedures. This position offers a dynamic work environment that balances operational duties with leadership and mentorship responsibilities, making it ideal for individuals who thrive in fast-paced customer service settings.

In addition to the leadership and operational tasks, the Shift Lead is also responsible for record-keeping, inventory control, and reporting any discrepancies or incidents to supervisors promptly. Employees in this role must adhere to safety protocols and legal requirements, creating a secure working atmosphere for both team members and guests. The company values its employees and supports their growth through various benefits and development programs, fostering a rewarding career within the organization. The position promotes an inclusive culture and supports employees with reasonable accommodations when needed, ensuring accessibility for individuals with disabilities.

Overall, the Restaurant Shift Lead position at Circle K is designed to empower motivated individuals to lead shifts effectively while contributing to the company’s mission of delivering quality service and food. Candidates for this role will find a supportive and opportunity-rich environment where their leadership and teamwork skills can flourish alongside comprehensive benefits and professional development resources.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or retail leadership preferred
  • Ability to work days and evenings shifts
  • Strong leadership and communication skills
  • Ability to maintain cleanliness and perform housekeeping duties
  • Knowledge of food safety and health regulations
  • Ability to handle cash accurately and perform inventory control
  • Ability to complete end of shift and end of day paperwork
  • Ability to work in a fast-paced environment
  • Physical stamina to perform required tasks including lifting and standing for long periods
  • Must comply with company policies and safety standards

Job Qualifications

  • Excellent communication skills
  • Motivate, coach, and lead team members
  • Act with integrity
  • keep commitments
  • Contagious positive attitude
  • Ability to gain control during stressful situations
  • Exhibit a sense of urgency
  • Focus on achieving results while having fun
  • Team player who can work well with others or independently
  • Physical ability to frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Ability to reach, grasp, and manipulate objects with hands for entire shift including reaching overhead
  • Push, pull, lift, and carry up to 10 lbs frequently and up to 50+ lbs occasionally including lifting from ground to overhead

Job Duties

  • Provide excellent guest service in a fast and friendly manner and coach team members to do the same
  • Maintain a clean restaurant environment by cleaning and performing general housekeeping duties
  • Assign shift duties to team members and follow up to ensure completion
  • Direct team and ensure all food items are prepared and served in accordance with brand, company, and health department regulations
  • Coach team members to follow guidelines for food preparation and production management
  • Ensure product quality, food safety, and operational standards are met
  • Monitor and ensure accuracy of all cash, sales, and inventory control records for the duration of the shift
  • Complete end of shift and end of day paperwork and counts as required
  • Communicate any discrepancies to immediate supervisor
  • Guarantee a safe environment for team members and guests by following all government laws and safety codes
  • Complete reports on all incidents following company policy
  • Live company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Job Criteria

Experience

Mid Level (3-7 years)


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