Cook Out Restaurants logo

Restaurant Hourly Manager – Charlotte, NC, Charlottetowne

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Matching
Paid vacation
Paid holidays
Free Meals
flexible scheduling

Job Description

Cook Out is one of the fastest-growing quick service restaurant (QSR) companies in the industry, renowned for its dynamic growth and commitment to building long-term careers rather than just focusing on flipping burgers. Established as a leader in the QSR sector, Cook Out has built a reputation for delivering a compelling and engaging workplace where high-energy, hardworking individuals can thrive. The company’s culture is performance-driven, empowering team members to excel and progress based on their effort and results. Cook Out places strong emphasis on balancing hard work with a fun and rewarding environment, creating a motivating atmosphere for its employees.

Cook Out’s rapid expansion is backed by its dedication to workplace excellence and provides a unique leadership opportunity for individuals seeking a fast-paced, challenging career in restaurant management. As a part of this growth, Cook Out is actively recruiting hands-on Hourly Managers who are passionate about delivering a world-class customer experience and building strong, effective teams. This management role is ideal for confident leaders who enjoy being directly involved in daily operations while guiding their teams through coaching, training, and motivation. Members of the management team at Cook Out become pivotal contributors to the company’s ongoing success by maintaining high standards in every area, from service and quality to cost control and operational efficiency.

This position offers competitive pay based on experience along with additional performance-based bonuses, and provides an attractive benefits package after 90 days including medical, dental, vision, and life insurance. The company prioritizes work-life balance with flexible scheduling and 4 to 5 day work weeks, along with paid vacation and important holidays off. Managers at Cook Out can also enjoy unique perks such as free meals during work hours and a 401k plan with up to 4% matching contributions, ensuring financial security while fostering career growth.

The role of Hourly Manager at Cook Out involves being a hands-on leader who works alongside the team to deliver fast, friendly, and high-quality customer service in a high-volume restaurant environment. From leading and developing team members to overseeing daily operations across all restaurant functions, the ideal candidate will be experienced in managing labor, food quality, and costs effectively through smart and proactive planning. This role demands strong multitasking skills, the ability to thrive under pressure in a fast-paced setting, and a talent for coaching and developing successful employees. With at least one year of management experience, preferably in restaurants, the Hourly Manager will be a key driver of operational excellence and customer satisfaction, elevating the Cook Out brand through leadership and performance.

Job Requirements

  • Minimum one year of management experience
  • Ability to work in a fast-paced environment
  • Strong leadership and team-building skills
  • Effective communication abilities
  • Capable of multitasking and handling pressure
  • Willingness to work flexible schedules
  • Passion for delivering excellent customer service

Job Qualifications

  • At least one year of management experience
  • Prior restaurant management experience is a major plus
  • Strong communication skills to lead teams and interact with customers
  • Demonstrated ability to multitask and work in a fast-paced environment
  • Proven leadership skills in coaching and developing employees
  • Ability to manage operational costs and maintain quality standards

Job Duties

  • Lead and develop team members through coaching, training, and recognition
  • Manage all aspects of a high-volume restaurant including front counter and kitchen operations
  • Meet and exceed food, labor, and paper cost standards through effective planning
  • Ensure every customer visit is fast, friendly, and high-quality
  • Work side-by-side with staff to deliver exceptional service
  • Oversee daily restaurant performance and implement improvements
  • Handle customer interactions to maintain satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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