IHOP logo

Restaurant Host/Hostess

Job Overview

briefcase

Employment Type

Part-time
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

friendly work environment
Employee Discounts
Training and development opportunities
flexible scheduling
team events
supportive management

Job Description

Our restaurant is a vibrant and welcoming dining establishment dedicated to providing an exceptional experience to every guest who walks through our doors. We pride ourselves on our friendly atmosphere, delicious menu offerings, and attentive service that ensures each visit is memorable. As a cornerstone of our hospitality, our team works tirelessly to create an environment where guests feel valued and cared for from the moment they arrive until their departure. Our restaurant is known for its warm ambiance, high-quality culinary selections, and a commitment to excellent customer service that turns first-time visitors into loyal patrons.

We are currently seeking a reliable and enthusiastic Host/Hostess to join our team. This role is critical in setting the tone for our guests' dining experiences, acting as the first point of contact and the friendly face they encounter upon arrival. As a Host/Hostess, you will be responsible for greeting guests warmly, managing the flow of patrons, and providing assistance to ensure their time with us is comfortable and enjoyable. You will handle multiple tasks such as accommodating special guest needs, managing reservations and waitlists, answering phone inquiries with professionalism, and supporting the service team by assisting with food and drink service and maintaining a clean dining environment. This position demands a professional demeanor, excellent communication skills, and a proactive approach to customer service. Candidates must be prepared to work with a welcoming smile, be physically capable of standing for extended periods, and manage light lifting demands. This role offers a chance to be part of a dynamic and friendly team where your contribution makes a direct impact on the guest experience and overall service quality. Join us in creating unforgettable dining moments and building lasting relationships with our guests in a supportive and rewarding environment.

Job Requirements

  • Punctuality
  • well-groomed appearance
  • ability to stand for extended periods
  • ability to lift 5-15 pounds
  • strong communication skills
  • readiness to work in clean uniform
  • physical ability for pushing, pulling, stretching, and using fingers and wrists continuously

Job Qualifications

  • Strong communication skills
  • ability to stand for extended periods
  • ability to lift 5-15 pounds
  • well-groomed appearance
  • punctuality
  • ability to work in a clean uniform
  • readiness to perform physical activities including pushing, pulling, stretching, and manual dexterity

Job Duties

  • Warmly greet and welcome guests as they arrive and bid them farewell as they depart
  • accommodate guests' special needs, including providing boosters, highchairs, or assistance for disabilities
  • handle phone inquiries with professionalism and friendliness
  • manage an online waitlist to ensure efficient guest flow
  • take and process to-go orders, delivering them to guests' vehicles when needed
  • support servers by assisting with food and drink service, cleaning tables, and ensuring a smooth dining experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef