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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
flexible scheduling
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, comprising several global market leaders including Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster stands as the global event ticketing leader, delivering nearly 455 million tickets sold across over 145,000 events in 21 countries, serving more than 12,000 clients. Live Nation Concerts is the largest provider of live entertainment globally, producing nearly 23,000 shows annually for over 2,700 artists in 33 countries. Artist Nation Management is recognized as one of the world’s leading artist management companies, representing approximately 280 artists worldwide. These businesses together... Show More
Job Requirements
- High school diploma
- working knowledge of restaurant operations, seating procedures and guest relations
- skill in diplomacy, handling multiple tasks and organizational skills
- ability to diffuse volatile situations with tact
- ability to seat guests efficiently in a high volume environment
- adherence to House of Blues uniform and appearance policy
- proficiency in basic computer skills
- flexible availability including days, nights, weekends and holidays
Job Qualifications
- High school diploma
- working knowledge of restaurant operations and guest relations
- skill in diplomacy and multitasking
- strong verbal, organizational and interpersonal skills
- ability to handle volatile situations tactfully
- efficient guest seating in a high volume environment
- adherence to uniform and appearance policies
- basic computer skills
- flexible availability including nights, weekends and holidays
- proficiency in Open Table or similar reservation software preferred
- knowledge of POS systems such as MICROS preferred
- previous customer service or host experience preferred
- strong interpersonal communication and teamwork skills preferred
Job Duties
- Meet, greet and seat all guests with a positive, friendly, helpful attitude
- serve as a general source of information to guests
- control the flow of guests entering and waiting
- obtain guest information including party size and special needs
- direct guests to appropriate wait locations
- estimate and quote wait times using reservation system
- show guests to tables and ensure proper seating
- anticipate and respond to guest needs
- market current and future shows, menu items and retail
- answer guest questions about menu, events, music, and venue history
- thank guests and invite them to return
- communicate wait times and event information to staff
- keep host area clean, organized and free of obstacles
- maintain safety and sanitation standards
- assist other employees and departments
- adhere to standard operating procedures
- work special events as scheduled
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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