Another Broken Egg logo

Restaurant Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule

Job Description

Another Broken Egg is a renowned restaurant established in 1996, celebrated for its unique approach to breakfast, brunch, and lunch offerings. Unlike traditional dining spots, it emphasizes fresh ingredients and creative recipes that span a broad range of breakfast classics, innovative brunch dishes, and comforting lunchtime favorites. The restaurant chain has cultivated a strong identity by aiming to make each location feel like a casual getaway, infused with a warm sense of family, friendship, and exceptional service. This atmosphere is supported by a guiding philosophy that "Nothing Short of Right is Right," ensuring meticulous attention is paid to every detail that can elevate the guest experience. The ownership is hands-on, with managers deeply involved in daily operations to maintain these high standards. This results in a dining environment where guests feel as relaxed and comfortable as they would in their own homes, enjoying a unique vacation-like ambiance from the moment they walk in to when they leave.

As a Restaurant Host/Hostess at Another Broken Egg, you play a pivotal role in delivering this exceptional guest experience. Your primary responsibility is to greet guests warmly and properly, ensuring they feel welcomed from their first interaction. Efficiently seating guests and managing the waitlist to minimize wait times is crucial to maintaining the smooth flow of the dining room. Beyond seating duties, you assist with preparing silverware, bussing tables, resetting tables promptly, and contributing to the overall organization and cleanliness of the restaurant. This role requires a dynamic individual who thrives in a fast-paced environment and embraces being part of a collaborative, hard-working team. If you are passionate about delivering outstanding service and helping create memorable experiences for guests, then this opportunity at Another Broken Egg is an excellent fit for you. The position demands excellent communication skills, the ability to handle guest complaints gracefully and calmly, and physical stamina to stand or walk for extended periods during shifts. Your efforts directly impact the warm and inviting ambiance that distinguishes Another Broken Egg, making you an integral part of the team committed to hospitality excellence.

Job Requirements

  • must be able to operate POS computer system
  • must be able to make change correctly
  • must be able to make credit card transactions accurately
  • must be able to walk or stand for long periods (6-8 hours)
  • must be able to hear well with loud background noise
  • must be able to respond calmly and kindly to any guest complaints

Job Qualifications

  • experience operating POS computer systems
  • ability to handle cash and credit card transactions accurately
  • excellent communication skills
  • strong customer service orientation
  • ability to remain calm under pressure
  • teamwork skills
  • physical stamina to stand or walk for long periods

Job Duties

  • greet guests properly
  • seat guests promptly
  • reduce waitlist efficiently and quickly
  • prepare silverware
  • buss and reset tables
  • maintain general organization and cleanliness of the restaurant
  • respond calmly and kindly to guest complaints

Job Criteria

Experience

Entry Level (1-2 years)


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