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The Broadmoor Hotel logo

Restaurant Host/Hostess

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts

Job Description

The Broadmoor is a prestigious and renowned Five-Star, Five-Diamond resort located in Colorado, famous for its luxury accommodations, exceptional service, and rich history. Established over a century ago, The Broadmoor has become a symbol of hospitality excellence, setting the standard for luxury resorts worldwide. It provides a unique blend of high-end amenities, beautiful landscapes, a variety of dining experiences, and a commitment to delivering an unforgettable guest experience. As a longstanding leader in the hospitality industry, The Broadmoor takes pride in fostering a culture of family, community, and professional growth for its employees, making it more than just a workplace... Show More

Job Requirements

  • high school diploma or General Education Degree (GED)
  • at least two years of related experience or equivalent preferred
  • enthusiastic, friendly, and energetic team member who works well with others
  • strong interpersonal communication skills

Job Qualifications

  • high school diploma or General Education Degree (GED)
  • at least two years of related experience or equivalent preferred
  • enthusiastic, friendly, and energetic team member who works well with others
  • strong interpersonal communication skills

Job Duties

  • operate computer reservation system in accordance with established policies, procedures, and guidelines
  • answer phones and respond to guest requests in accordance with Broadmoor standards of excellence
  • schedule dining reservations and arrange parties and/or special services for diners
  • greet guests, escort them to tables, and provide menus
  • identify and assist in problem solving as it relates to providing an exceptional guest experience
  • set-up workstations and control food and beverage checks
  • guide and assist in the training of new staff
  • order and stock supplies as needed
  • follow Broadmoor safety, hygiene, and uniform standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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