Restaurant Host/Hostess

Racine, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $16.00

Work Schedule

Flexible

Benefits

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee assistance program

Job Description

Levy Restaurants at the Harley-Davidson Museum in Milwaukee, WI, is a renowned hospitality company that operates as part of Compass Group USA. Levy Restaurants has a rich heritage, evolving from its beginnings as a delicatessen in Chicago over 40 years ago to becoming a national leader in the food, beverage, and retail industries. Levy caters to more than 200 entertainment, sports, and restaurant venues across the country, delivering exceptional culinary experiences combined with outstanding customer service. The company’s commitment to diversity, inclusion, and employee growth makes it a desirable place to build a career in hospitality. Employees at Levy enjoy competitive wages, opportunities for career advancement, and benefits such as Instapay (early access to wages) and high-interest savings through the EVEN app, a comprehensive health and wellness program, and other attractive perks that contribute to an empowering and supportive work environment. Levy is dedicated to creating unforgettable experiences not only for its guests but also for its staff, promoting an inclusive culture where everyone’s voice matters.

The Host/Hostess position at the Motor Bar & Restaurant within the Harley-Davidson Museum offers an exciting opportunity to be part of a dynamic team in a unique cultural venue. This role is crucial in ensuring that guests receive a warm welcome and exceptional service from the moment they arrive. The job involves greeting and seating guests promptly and courteously, managing seating arrangements based on availability and guest preferences, and facilitating a safe, clean, and enjoyable dining atmosphere. The Host/Hostess also collaborates closely with food-service associates, oversees dining room activities to maintain high service and sanitation standards, and supports team members by helping to train new staff. Flexibility and excellent communication skills are essential in this position, as well as the ability to handle emergency situations calmly and efficiently. This role may also include occasional bussing, food service assistance, and operation of restaurant equipment, contributing to the smooth operation of the dining experience. Working at Levy provides a platform to develop customer service skills, gain multi-tasking experience, and be part of a well-respected company that values innovative thinking and teamwork.

Job Requirements

High school diploma or equivalent
Ability to work in a fast-paced environment
Excellent communication skills
Prior customer service experience preferred
Ability to stand for extended periods
Flexibility to work varying shifts including evenings and weekends
Ability to maintain confidentiality
Basic knowledge of food safety and sanitation standards

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Strong communication and interpersonal skills
Ability to maintain confidentiality and demonstrate sensitivity
Capability to supervise and train team members
Knowledge of safety protocols and emergency procedures
Flexibility to perform varied duties including bussing and operating equipment
Willingness to work as part of a team in a fast-paced environment

Job Duties

Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates
Exhibits exceptional communications skills
gets along well with others, demonstrates flexibility and patience
possesses an interest in people
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
Helps train new food-service team members
Supervises the closing of the assigned dining room
ensures side work and station setup is properly completed
Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency
Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
Works with staff of other departments to perform job duties and during special events or functions
Performs other duties as assigned