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Restaurant Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on-the-job training
Advancement opportunities
Discounted meals
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Employee Referral Program
Exclusive team member discounts
Most locations closed on Thanksgiving and Christmas

Job Description

P.F. Chang's is a renowned casual dining restaurant chain known for its exceptional Asian cuisine and vibrant dining atmosphere. Established with a commitment to quality and innovation, P.F. Chang's has grown to become a beloved dining destination for food enthusiasts across the United States and internationally. With a focus on delivering a unique blend of traditional and contemporary Asian flavors, the restaurant provides a welcoming environment where guests can celebrate special occasions, enjoy family dinners, or simply savor delicious meals. P.F. Chang's prides itself on its passionate team and dedication to customer satisfaction, making it a great place to work for individuals who value teamwork, growth, and an energetic workplace culture.

We are currently seeking enthusiastic and friendly individuals to join our team as Hosts or Hostesses, available for both full-time and part-time employment. The pay range for this position is $16.00 to $19.00 per hour, depending on experience, reflecting our commitment to competitive wages. This role is vital to the guest experience, as the Host/Hostess is the first and last point of contact for diners, setting the tone for the entire meal. As a Host or Hostess at P.F. Chang's, you will be responsible for greeting guests warmly, managing reservations, seating arrangements, and ensuring that the front-of-house operations run smoothly and efficiently.

In addition to delivering outstanding customer service, the Host/Hostess will maintain high safety and sanitation standards, including regular cleaning of the lobby, host stand, and entrance areas. Familiarity with the restaurant's seating layout and procedures will enable you to assist guests promptly and help ensure an enjoyable dining experience. You’ll also gain valuable experience in supporting takeout and curbside service operations, which are essential to modern restaurant service. This position offers a dynamic, fast-paced environment where the ability to multitask and team collaboration are essential.

P.F. Chang's is dedicated to providing comprehensive support to its employees through training, advancement opportunities, and a host of valuable benefits. New hires receive paid on-the-job training to ensure they are well-prepared to succeed in the role, while internal promotions are highly encouraged to foster career growth within the company. Flexible scheduling is available to accommodate diverse lifestyles and needs. Employees enjoy discounted meals and various exclusive team member discounts, making working at P.F. Chang's not only rewarding professionally but also personally.

For qualifying team members, P.F. Chang's offers an attractive benefits package including a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance options, and paid sick leave in qualifying jurisdictions. Most locations observe closures on major holidays like Thanksgiving and Christmas, allowing team members to spend time with their families. The restaurant also promotes a positive work environment through employee referral programs and initiatives designed to celebrate life, family, and food, reflecting the company’s core values.

Joining P.F. Chang’s as a Host or Hostess means becoming part of a passionate team committed to excellence in hospitality. Whether you are just starting your career or looking to build on your existing customer service experience, this role offers a supportive and motivating atmosphere where you can thrive. If you have a warm personality, excellent communication skills, and a dedication to creating memorable guest experiences, we encourage you to apply today and be a part of the P.F. Chang’s family.

Job Requirements

  • No previous experience required
  • Willingness to learn through on-the-job training
  • Ability to maintain professionalism and courtesy at all times
  • Availability for full-time or part-time shifts
  • Strong interpersonal skills
  • Reliable and punctual

Job Qualifications

  • Exceptional customer service skills
  • Excellent communication skills
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Flexible availability for various shifts
  • Commitment to maintaining safety and sanitation standards

Job Duties

  • Greet guests with courtesy and professionalism
  • Handle phone calls
  • Manage reservations
  • Assist with seating arrangements
  • Maintain high standards of safety and sanitation by regularly sanitizing the front entrance, host stand, and lobby areas
  • Familiarize yourself with the restaurant’s seating layout to efficiently assist in seating guests and delivering food to tables
  • Set tables according to P.F. Chang's standards and clear tables promptly and neatly
  • Learn the processes for curbside service and takeout to assist guests effectively
  • Complete side work as necessary for each shift to ensure a smooth operation

Job Criteria

Experience

No experience required


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