Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Competitive wages
Free onsite parking
Discounted bus passes
Complimentary Meals
discounted hotel stays
Career development programs
Tuition Reimbursement
Job Description
Loews Nashville Hotel at Vanderbilt Plaza is a distinguished establishment nestled in the heart of Nashville, Tennessee. This hotel seamlessly blends old-world charm with modern comforts, providing guests with an immersive experience that captures the essence of Nashville's rich culture and vibrant spirit. Situated just minutes away from the city’s most renowned attractions, the Loews Vanderbilt Hotel offers visitors an ideal base for exploring everything Nashville has to offer, from its famous music scene to historic landmarks and culinary delights. The hotel prides itself on its warm Southern Hospitality, ensuring every guest feels welcomed and valued during their stay.
Recently honored as one of the 2025 TopWorkplaces, Loews Nashville Hotel at Vanderbilt Plaza is recognized not only for its exceptional service to guests but also for fostering a positive and dynamic work environment. This recognition reflects the hotel’s commitment to cultivating a supportive culture where team members can grow professionally and personally. The hotel offers a comprehensive range of employment benefits and perks designed to enhance the quality of life for its staff, including competitive wages, free onsite parking, discounted bus passes, complimentary meals, and discounted hotel stays. In addition, the hotel supports career development through tuition reimbursement and encourages community involvement via volunteer opportunities.
The available role is a Restaurant Supervisor position, vital to maintaining the high standards the Loews Nashville Hotel upholds in its dining services. This supervisory role is responsible for overseeing restaurant operations in the absence of the manager, ensuring smooth and efficient service that meets the expectations of the hotel's diverse clientele. Key responsibilities include managing the reservation book, greeting and seating guests with professionalism, and maintaining detailed guest records to personalize service and enhance repeat visits. The Restaurant Supervisor must assign workstations and side work for the team, inspect dining and service areas before and after meal periods, and ensure adherence to cleanliness and operational standards.
This role requires a detail-oriented and customer-focused individual capable of multitasking and leading by example. The supervisor acts as a critical liaison among servers, assistants, and management to ensure that dining room activities run seamlessly. They are charged with monitoring guest needs, managing seating assignments, and coordinating with staff to address any special requests or service challenges promptly. Additionally, the position involves upholding hotel policies, promoting teamwork, and ensuring safety and emergency protocols are followed per hotel standards. The Restaurant Supervisor also participates in ongoing training sessions and meetings to stay informed about hotel updates and service improvements.
Overall, joining the Loews Nashville Hotel at Vanderbilt Plaza means becoming part of a dedicated team committed to exceptional guest experiences and a collaborative work atmosphere. This position offers an excellent opportunity for individuals passionate about hospitality and service excellence, seeking to advance their careers within a reputable hotel known for its authentic Nashville spirit and employee-centric culture.
Recently honored as one of the 2025 TopWorkplaces, Loews Nashville Hotel at Vanderbilt Plaza is recognized not only for its exceptional service to guests but also for fostering a positive and dynamic work environment. This recognition reflects the hotel’s commitment to cultivating a supportive culture where team members can grow professionally and personally. The hotel offers a comprehensive range of employment benefits and perks designed to enhance the quality of life for its staff, including competitive wages, free onsite parking, discounted bus passes, complimentary meals, and discounted hotel stays. In addition, the hotel supports career development through tuition reimbursement and encourages community involvement via volunteer opportunities.
The available role is a Restaurant Supervisor position, vital to maintaining the high standards the Loews Nashville Hotel upholds in its dining services. This supervisory role is responsible for overseeing restaurant operations in the absence of the manager, ensuring smooth and efficient service that meets the expectations of the hotel's diverse clientele. Key responsibilities include managing the reservation book, greeting and seating guests with professionalism, and maintaining detailed guest records to personalize service and enhance repeat visits. The Restaurant Supervisor must assign workstations and side work for the team, inspect dining and service areas before and after meal periods, and ensure adherence to cleanliness and operational standards.
This role requires a detail-oriented and customer-focused individual capable of multitasking and leading by example. The supervisor acts as a critical liaison among servers, assistants, and management to ensure that dining room activities run seamlessly. They are charged with monitoring guest needs, managing seating assignments, and coordinating with staff to address any special requests or service challenges promptly. Additionally, the position involves upholding hotel policies, promoting teamwork, and ensuring safety and emergency protocols are followed per hotel standards. The Restaurant Supervisor also participates in ongoing training sessions and meetings to stay informed about hotel updates and service improvements.
Overall, joining the Loews Nashville Hotel at Vanderbilt Plaza means becoming part of a dedicated team committed to exceptional guest experiences and a collaborative work atmosphere. This position offers an excellent opportunity for individuals passionate about hospitality and service excellence, seeking to advance their careers within a reputable hotel known for its authentic Nashville spirit and employee-centric culture.
Job Requirements
- High school diploma or equivalent
- previous supervisory experience in a restaurant or hospitality industry
- excellent communication and interpersonal skills
- ability to multitask and problem-solve in a fast-paced environment
- customer-focused attitude
- ability to maintain cleanliness and organizational standards
- willingness to comply with hotel uniform and grooming standards
- TABC permit or ability to obtain a valid TABC permit
Job Qualifications
- High school diploma or equivalent
- previous experience in a supervisory role within a restaurant or hotel setting
- strong interpersonal and communication skills
- ability to manage multiple tasks simultaneously
- customer service oriented
- knowledge of reservation systems
- ability to lead and motivate a team
- familiarity with safety and emergency procedures
- TABC permit or ability to obtain one
Job Duties
- Supervises restaurant activities in absence of manager
- controls reservation book, accepts reservations and enters them accurately into the record
- maintains guest history files and uses information to enhance repeat guests experience
- assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- inspects menus to ensure cleanliness and acceptability
- greets guests in a polite professional manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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