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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $22.09 - $25.99
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Health Insurance
Retirement Plan
Employee Discounts
Employee golf privileges
Career development opportunities
Complimentary Meals
Job Description
Pebble Beach Company is an iconic hospitality and recreation company located in Pebble Beach, California. For over a century, this renowned establishment has been a sought-after destination for friends and family, celebrities, athletes, world travelers, and locals alike. The company is known for owning and operating the world-famous Pebble Beach Resorts, which include The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. This pristine area on California's Monterey Peninsula is recognized for its breathtaking scenery and exceptional service experiences. Pebble Beach Company also manages five prestigious golf courses such as Pebble Beach Golf... Show More
Job Requirements
- Excellent communication skills
- Possesses speed, accuracy and attention to detail
- Courtesy and anticipation of guests needs are essential
- Ability to oversee the efficient seating and scheduling of dinner guests
- Ability to stand for long periods of time
- Must be able to work as a team with entire floor staff and kitchen staff ensuring timely, efficient service
- Ability to work in high pressure environment, handling multiple tasks simultaneously
Job Qualifications
- Working knowledge of point of sale system helpful
- Previous experience in a hospitality or restaurant host role preferred
- High school diploma or equivalent preferred
- Strong interpersonal and customer service skills
Job Duties
- Oversee and assist in maintaining cleanliness of outlet
- Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving
- Assist with special event set-up, such as skirting buffet or inserting menu cards
- Check reservations in book and assign table numbers
- Ensure availability for resort guests
- Call to confirm large parties
- Check schedule and staffing levels
- Check all menus for cleanliness and accuracy
- Answer the telephone, take reservations and give directions to restaurant
- Maintain waiting list, select table and escort guests to the table
- Resolve guest problems whenever possible and involve manager when necessary
- Answer questions regarding menu items
- Schedule reservations according to established procedures
- Bring guests' needs to the attention of appropriate dining room staff or management
- Complete daily labor report
- Check reservations in book and IG, and assign table numbers
- Ensure availability for resort guests
- Check IG for reservations and maintain waves
- Call to confirm large parties and schedule reservations according to established procedures
- Maintain waiting list, select table and escort guests to the table
- Take the guests' food and drink orders when business necessitates
- Monitor alcohol consumption and behavior of guests alerting a manager of any intoxicated or questionable guests
- Observe guests' progress and respond in a timely way to their needs
- Clean up spills immediately
- Set-up and break down special events, to include moving tables, chairs and other furniture as necessary
- Remove used dishes and maintain tables during meal by replacing utensils as necessary and refolding napkins
- Follow Pebble Beach Company cash handling policies and procedures
- Comply with all Pebble Beach Company safety, health and general policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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