Job Overview
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
The hiring establishment is a reputable restaurant and hotel hybrid that prides itself on delivering exceptional guest experiences and outstanding hospitality services. Known for its warm and inviting atmosphere, the company has built a strong reputation within the local community and extends beyond, attracting guests who value high-quality service and a comfortable environment. This restaurant-hotel establishment combines culinary excellence with excellent customer service to ensure every guest enjoys a memorable visit. Whether guests are dining for leisure or business, the company maintains a standard of professionalism and attentiveness that reflects its commitment to quality in all aspects of its operations.
This employment opportunity focuses on the role of a receptionist and guest service assistant. This pivotal position is essential in shaping the first impression guests receive upon arrival at the establishment. The role includes greeting guests warmly, managing reservations, answering phone calls, and providing guests with accurate information about the restaurant and hotel services. The individual will also assist in seating guests, offering water, and busing tables as needed, contributing to a seamless and enjoyable dining experience. Additionally, responsibilities include basic restaurant prep tasks such as setting tables and stocking necessary supplies. The role requires flexibility in scheduling to accommodate nights, weekends, and holidays, ensuring that the establishment maintains smooth service operations during peak periods.
Ideal candidates will possess strong verbal and written communication skills to interact effectively with guests and team members. A high work ethic and self-initiative are important as the role can demand working under pressure in a fast-paced environment. As a member of the team, the person must be a collaborative team player who is enthusiastic about contributing to positive guest experiences. Prior experience in the restaurant industry is preferred but not mandatory, as training may be provided for the right candidate showing eagerness to learn and perform professionally.
Physically, the position is predominantly office-based but includes periods of standing, walking, and manual tasks related to restaurant prep and guest service duties. Candidates must be capable of lifting up to 25 pounds as needed and be comfortable with prolonged sitting and computer work. Effective communication, both verbal and written, is crucial, as is the ability to participate in meetings and operate standard office equipment. The company is committed to inclusivity and will make reasonable accommodations to individuals with disabilities to ensure essential job functions are performed. This comprehensive role offers a dynamic work environment where the candidate will engage with a wide range of tasks that support the overall success of the restaurant and hotel operations.
This employment opportunity focuses on the role of a receptionist and guest service assistant. This pivotal position is essential in shaping the first impression guests receive upon arrival at the establishment. The role includes greeting guests warmly, managing reservations, answering phone calls, and providing guests with accurate information about the restaurant and hotel services. The individual will also assist in seating guests, offering water, and busing tables as needed, contributing to a seamless and enjoyable dining experience. Additionally, responsibilities include basic restaurant prep tasks such as setting tables and stocking necessary supplies. The role requires flexibility in scheduling to accommodate nights, weekends, and holidays, ensuring that the establishment maintains smooth service operations during peak periods.
Ideal candidates will possess strong verbal and written communication skills to interact effectively with guests and team members. A high work ethic and self-initiative are important as the role can demand working under pressure in a fast-paced environment. As a member of the team, the person must be a collaborative team player who is enthusiastic about contributing to positive guest experiences. Prior experience in the restaurant industry is preferred but not mandatory, as training may be provided for the right candidate showing eagerness to learn and perform professionally.
Physically, the position is predominantly office-based but includes periods of standing, walking, and manual tasks related to restaurant prep and guest service duties. Candidates must be capable of lifting up to 25 pounds as needed and be comfortable with prolonged sitting and computer work. Effective communication, both verbal and written, is crucial, as is the ability to participate in meetings and operate standard office equipment. The company is committed to inclusivity and will make reasonable accommodations to individuals with disabilities to ensure essential job functions are performed. This comprehensive role offers a dynamic work environment where the candidate will engage with a wide range of tasks that support the overall success of the restaurant and hotel operations.
Job Requirements
- Ability to work varying schedules including nights weekends and holidays
- Ability to work in a standard office environment
- Prolonged periods of sitting at a desk and working on a computer for 6-8 hours a day
- Occasional standing and walking throughout the workday
- Frequent fine motor skills use of hands and fingers for keyboarding typing utilizing a mouse or trackpad writing and operating office equipment
- Ability to communicate effectively verbally and in writing
- Occasionally required to stand walk bend reach or carry items
- Ability to lift and or move 10-25 pounds as needed
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation
- Ability to hear and participate in conversations and meetings use phone and or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Job Qualifications
- Strong communication skills verbal and written
- High work ethic and self-initiative
- Ability to work in high pressure situations
- Experience in restaurant or hospitality preferred
- Team player who enjoys working as part of a team
Job Duties
- Greet guests and answer phone calls
- create reservations
- Answer questions about the restaurant and basic hotel knowledge
- Seat guests
- Provide water and bus tables as needed
- Perform restaurant prep including setting tables and stocking
- Work collaboratively with team members to provide great guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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