Restaurant Host/ In Room Dining Server

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

friendly work environment

Employee assistance program

Job Description

The hiring establishment is a prominent hotel located in Indianapolis, IN, known for its commitment to superior guest service and a welcoming atmosphere. As a key player in the hospitality industry, this hotel offers a comprehensive range of amenities and services designed to provide comfort and convenience to its guests, making every stay memorable. The establishment prides itself on creating an inviting environment through its attentive staff, high standards for cleanliness, and dedication to customer satisfaction. This reputation makes it a sought-after place of employment for those interested in careers within hotel and restaurant services.

The position avail... Show More

Job Requirements

Minimum lifting of 50 pounds
pushing, bending, stooping, upward reaching, manual dexterity
hearing, writing, typing skills
minimum pulling of 50 pounds
comprehensive knowledge of all hotel departments and functions
knowledge of applicable federal, state, and local health, safety, and legal regulations
excellent computer skills
ability to timely obtain any required licenses or certificates
willingness to perform other duties as assigned

Job Qualifications

High school diploma or equivalent
prior experience in a hospitality or restaurant host/hostess role preferred
excellent communication and interpersonal skills
strong customer service orientation
ability to handle cash transactions accurately
proficient in using office software
knowledge of hotel operations and departments advantageous
ability to follow safety and health regulations
good organizational skills
ability to multitask and work in a fast-paced environment

Job Duties

Greet all guests in a warm and enthusiastic manner, provide silverware and appropriate menus, and advise of any daily specials
seat guests in appropriate sections and fairly to all servers
answer the telephone after no more than three rings including room service and assign orders to servers
handle closing of guest transactions in restaurant and room services, close out register, and balance out cash for shift while keeping cash funds secured
set up host stand with menus, blank checks, cash trays, register tape, candy, change, vouchers etc and check tables for proper setup
check guest tables to ensure guest service and food quality are satisfactory and up to hotel standards
notify a manager immediately of any guest complaints
call back room service guests to check service, upsell, and arrange tray pickup
use proper etiquette guidelines for seating guests
practice and observe all safety rules and procedures
assist all service personnel in any duties as requested
maintain and follow all cash handling procedures
accurately use various office software

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: