Restaurant Host

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401K Matching
Employee assistance program

Job Description

Ned's Club Spokane Valley is part of The Ned, a prestigious global collection of hotels, clubs, spas, and restaurants designed for like-minded individuals to meet, work, and unwind in style. Launched initially in London in 2017, The Ned has expanded to multiple locations worldwide, including its newest US location nestled in the heart of Washington DC. This exclusive club offers members a unique blend of luxury and comfort, providing exceptional service and settings such as rooftop terraces, fine dining restaurants, private event spaces, and elegant lounges overlooking iconic landmarks such as the White House and the US Treasury. The Ned's reputation for delivering excellent hospitality has earned it recognition as one of the best places to work in the hospitality industry.

The role of Restaurant Host at Ned's Club Spokane Valley places you at the forefront of member experience as one of the first friendly faces that members and their guests encounter upon arrival. This is a vital position where your interpersonal skills and ability to build lasting rapport are paramount to enhancing guest satisfaction. As a Restaurant Host, you are responsible for warmly welcoming members and guests, ensuring they are comfortably settled, and setting a positive tone for their entire visit. Your role involves managing reservation queries, coordinating closely with the membership relations team, and providing crucial guest information to service teams to help deliver personalized and memorable hospitality experiences.

The position demands a calm and composed demeanor capable of handling high-pressure situations with grace and professionalism. With many members being high-profile individuals who deeply value their privacy, confidentiality and discretion are key attributes for success in this role. Physical demands include the ability to stand for entire shifts and lift up to 35 pounds. The typical working hours for this role are evening shifts starting from 3:00 PM until midnight or later, with flexibility required to cover weekdays, weekends, and holidays.

Ned's Club offers a competitive salary of $22.00 per hour alongside a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, 401k matching, and opportunities for career growth. Working at Ned's means being part of a diverse and inclusive workplace that values each employee’s unique perspective and experience. The Ned is dedicated to fostering an environment where all staff members feel respected and empowered to thrive. By joining as a Restaurant Host, you become an integral part of a highly regarded hospitality team committed to delivering personalized, high-quality service in one of the most elegant and exclusive private clubs in the US.

Job Requirements

  • Eligible to work in the US
  • ability to stand for long periods
  • ability to lift, pull, and push at least 35 pounds
  • availability to work flexible hours including weekdays, weekends, and holidays
  • experience in hospitality or customer service preferred
  • high school diploma or equivalent
  • excellent communication skills

Job Qualifications

  • High school diploma or equivalent
  • prior hospitality or customer service experience preferred
  • excellent communication and interpersonal skills
  • ability to remain calm and professional under pressure
  • strong rapport-building abilities
  • discretion and respect for member privacy
  • ability to work flexible evening shifts

Job Duties

  • Welcome and settle members and their guests
  • handle members requests and reservation queries
  • collaborate with membership relations team
  • build lasting rapport with members and learn their preferences
  • provide key guest information to management and service teams
  • assist with phone and email communication regarding member experiences
  • maintain confidentiality and professionalism

Job Criteria

Experience

Entry Level (1-2 years)


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