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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Vision Insurance
Paid Time Off
401k
401K Matching
employee discount
Signing bonus
Job Description
TGI Fridays is a well-established casual dining restaurant chain known for its vibrant atmosphere, diverse menu offerings, and commitment to delivering a memorable dining experience. With a legacy of providing excellent food and outstanding customer service, TGI Fridays continues to be a popular destination for guests looking to enjoy a relaxed and enjoyable meal. The restaurant prides itself on a team-oriented culture where every staff member plays a vital role in ensuring the smooth operation of daily activities and the satisfaction of every guest. TGI Fridays operates multiple locations, each designed to offer a consistent and energetic dining environment that... Show More
Job Requirements
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- ability to stand for long periods of time
- must walk and stand during the entire shift
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Qualifications
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- positive attitude and interpersonal skills
- good communication skills and phone etiquette
- flexibility when working alternating shifts
- ability to stand for long periods of time
- must walk and stand during the entire shift
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Duties
- Greeting customers as they walk into the restaurant
- helping guests with reservations and guiding them to their table
- giving guests accurate wait time estimates and seating them in the waiting area
- inform guests of current promotions and ensure a smooth handoff to service staff
- observe guests' needs throughout dining experience to ensure they receive high quality service
- providing customers with menus and answering any initial questions they may have
- optimizing seating at different tables to ensure even workload for wait staff
- answering phones and scheduling reservations with large parties
- perform general cleaning duties throughout shift and at closing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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