Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $16.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hotel Viking, located in the heart of Newport, Rhode Island, stands as a landmark destination renowned for its historic charm and luxurious accommodations. Established in 1926, Hotel Viking offers a unique blend of classic elegance and modern hospitality, creating unforgettable experiences for its discerning guests. As a prestigious hotel, it prides itself on exceptional service, stunning views, and a vibrant atmosphere that attracts visitors from around the world. Its commitment to excellence has cemented its place as a premier choice for travelers seeking comfort, sophistication, and genuine hospitality in Newport. The hotel boasts a diverse team dedicated to maintaining high standards and delivering personalized guest service in a warm and welcoming environment.

The Greeter/Cashier role at Hotel Viking is a key position that directly influences the guest experience, serving as the first point of contact for visitors. This role is perfect for individuals who are friendly, outgoing, and passionate about delivering excellent customer service. As a Greeter/Cashier, you will welcome guests with a warm smile, assist them with inquiries, and manage cashiering responsibilities with accuracy and efficiency. Your presence helps create a positive and inviting atmosphere, setting the tone for each guest's stay. This position requires a high level of multitasking and attention to detail to maintain smooth operations within the lobby and cashier station. Successful candidates will be proactive problem solvers who contribute to maintaining the hotel’s brand standards and fostering a positive team culture. The role offers an hourly wage of USD 17.00 and invites candidates to join a dynamic, prestigious environment where they can grow their career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • experience with cash handling and point-of-sale systems
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • excellent customer service skills
  • read, write and speak English fluently
  • high energy and enthusiasm
  • ability to work flexible schedules, including weekends and holidays

Job Qualifications

  • Excellent customer service skills
  • strong communication skills
  • read, write and speak English fluently
  • high energy and enthusiasm
  • ability to multitask in a fast-paced environment
  • strong attention to detail
  • experience with cash handling and point-of-sale systems
  • high school diploma or equivalent
  • ability to work flexible schedules, including weekends and holidays

Job Duties

  • Welcome guests with a warm and friendly demeanor
  • provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • maintain a clean and organized work area, including the cashier station and lobby
  • collaborate with other departments to ensure seamless guest experiences
  • offer suggestions and recommendations for nearby attractions, dining options, and activities
  • demonstrate a proactive approach in resolving guest issues or concerns
  • uphold the hotel/resort's brand standards and contribute to a positive team culture

Job Criteria

Experience

Entry Level (1-2 years)


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