Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Vision Insurance
Paid Time Off
401k
401K Matching
employee discount
Job Description
TGI Fridays is a globally recognized casual dining restaurant chain known for its welcoming atmosphere and diverse menu that caters to a wide range of tastes. Established as a leader in the hospitality industry, TGI Fridays provides guests with an enjoyable dining experience characterized by excellent service and a vibrant environment. The company emphasizes creating a warm and friendly setting where guests feel valued and comfortable from the moment they enter the restaurant. With a strong commitment to quality and hospitality, TGI Fridays continues to grow and maintain its position as a preferred choice among diners worldwide. TGI Fridays is dedicated to fostering a positive work environment for its employees, offering opportunities for growth and development within the company. The company prioritizes safety, cleanliness, and customer satisfaction, ensuring every team member contributes to a memorable dining experience.
We are currently seeking a Host, also known as a Greeter, to join our vibrant team. This pivotal role is responsible for warmly welcoming guests as they arrive, managing seating arrangements, and maintaining an organized waitlist during peak periods to ensure smooth flow in our daily operations. The Host acts as the first impression of the restaurant, setting the tone for a pleasant dining experience. Responsibilities include greeting customers with a friendly demeanor, assisting guests with reservations, providing menus, and answering initial questions about our offerings and promotions. The role requires excellent interpersonal and communication skills, as well as the ability to multitask effectively in a busy restaurant environment. Hosts work closely with wait staff to optimize seating arrangements, balancing workloads to enhance service efficiency. Additionally, this role involves answering phones and coordinating reservations for large parties, making sure all guests feel welcomed and attended to promptly. The position demands physical stamina as it requires standing and walking throughout the entire shift, and excellent hearing to communicate effectively despite background noise. TGI Fridays supports its employees with a competitive benefits package for full-time team members including health insurance, vision insurance, paid time off, 401K with matching, and employee discounts. A signing bonus is also offered, underscoring the value placed on dedicated team members. This employment opportunity at TGI Fridays is perfect for individuals looking to build a career in the hospitality industry while working in a friendly and dynamic environment that prioritizes guest satisfaction and team collaboration.
We are currently seeking a Host, also known as a Greeter, to join our vibrant team. This pivotal role is responsible for warmly welcoming guests as they arrive, managing seating arrangements, and maintaining an organized waitlist during peak periods to ensure smooth flow in our daily operations. The Host acts as the first impression of the restaurant, setting the tone for a pleasant dining experience. Responsibilities include greeting customers with a friendly demeanor, assisting guests with reservations, providing menus, and answering initial questions about our offerings and promotions. The role requires excellent interpersonal and communication skills, as well as the ability to multitask effectively in a busy restaurant environment. Hosts work closely with wait staff to optimize seating arrangements, balancing workloads to enhance service efficiency. Additionally, this role involves answering phones and coordinating reservations for large parties, making sure all guests feel welcomed and attended to promptly. The position demands physical stamina as it requires standing and walking throughout the entire shift, and excellent hearing to communicate effectively despite background noise. TGI Fridays supports its employees with a competitive benefits package for full-time team members including health insurance, vision insurance, paid time off, 401K with matching, and employee discounts. A signing bonus is also offered, underscoring the value placed on dedicated team members. This employment opportunity at TGI Fridays is perfect for individuals looking to build a career in the hospitality industry while working in a friendly and dynamic environment that prioritizes guest satisfaction and team collaboration.
Job Requirements
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- positive attitude and interpersonal skills
- good communication skills and phone etiquette
- flexibility when working alternating shifts
- ability to stand for long periods of time
- must walk and stand during the entire shift
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Qualifications
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- positive attitude and interpersonal skills
- good communication skills and phone etiquette
- flexibility when working alternating shifts
- ability to stand for long periods of time
- must walk and stand during the entire shift
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Duties
- Greeting customers as they walk into the restaurant
- helping guests with reservations and guiding them to their table
- giving guests accurate wait time estimates and seating them in the waiting area
- inform guests of current promotions and ensure a smooth handoff to service staff
- observe guests’ needs throughout dining experience to ensure they receive high quality service
- providing customers with menus and answering any initial questions they may have
- optimizing seating at different tables to ensure even workload for wait staff
- answering phones and scheduling reservations with large parties
- perform general cleaning duties throughout shift and at closing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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