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Restaurant Hospitality Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Free Shift Meals
Employee Discounts
Health Insurance
401(k)
Employee assistance program
Relocation assistance

Job Description

Applebee's Neighborhood Grill + Bar, operated by Thrive Restaurant Group, is a well-established and beloved casual dining restaurant brand known for creating welcoming neighborhood experiences that bring people together through great food and friendly service. With a strong commitment to hospitality and community, Applebee's offers a vibrant workplace culture where employees are encouraged to be their authentic selves and grow both personally and professionally. Thrive Restaurant Group is dedicated to nurturing talent while delivering exceptional dining experiences across their Tennessee, North Carolina, and South Carolina locations. As an Equal Opportunity Employer, Applebee's values diversity, inclusion, and respect, ensuring that every team member feels valued and empowered. They are committed to complying with state requirements such as E-Verify for their locations and conduct background checks for management positions to maintain a safe and trustworthy work environment.

The Hospitality Manager role at Applebee's Neighborhood Grill + Bar is a dynamic leadership position integral to the daily operations and overall guest satisfaction. This position is designed for a people-centered leader passionate about hospitality who can inspire team members and elevate the guest experience. The Hospitality Manager will focus on fostering a positive, inclusive environment where employees feel supported in their development and are equipped with the knowledge and confidence to succeed. This role offers an excellent opportunity for growth and leadership development within a supportive company culture that prioritizes employee well-being and community connection.

Key responsibilities include managing day-to-day restaurant operations, supporting staff through training and development, ensuring exceptional customer service standards, and driving business performance. Applebee's offers competitive benefits such as generous paid time off, free shift meals and employee discounts, a robust health insurance package with some fully company-paid plans, 401(k) retirement plan with employer matching contributions, and access to an Employee Assistance Program providing confidential counseling and therapy sessions for managers and their families. Relocation assistance is also available for those who qualify, emphasizing Applebee's investment in attracting and retaining top talent.

Working at Applebee's as a Hospitality Manager means embracing the belief that everybody matters and has the potential to make a difference. The company's core values and mindsets reflect a commitment to enriching employees' work experiences and supporting their overall flourishing in life. If you are passionate about hospitality, leadership, and making a meaningful impact in your community, this role offers an inspiring career path with ample opportunities for personal and professional growth.

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or restaurant management
  • strong leadership and interpersonal skills
  • excellent communication and problem-solving abilities
  • ability to work flexible hours including evenings and weekends
  • willingness to undergo background checks for management positions

Job Qualifications

  • high school diploma or equivalent
  • prior experience in hospitality or restaurant management
  • strong leadership and interpersonal skills
  • excellent communication and problem-solving abilities
  • ability to work in a fast-paced, team-oriented environment
  • knowledge of health and safety regulations
  • basic financial acumen

Job Duties

  • manage day-to-day restaurant operations
  • lead and develop team members to deliver excellent customer service
  • oversee staff scheduling and labor costs
  • ensure compliance with health and safety regulations
  • maintain high standards of food quality and cleanliness
  • handle guest inquiries and resolve issues promptly
  • support training and onboarding of new employees

Job Criteria

Experience

Mid Level (3-7 years)


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