Restaurant Hospitality Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Cumberland Corral, LLC dba Golden Corral is a well-established franchise organization known for its commitment to delivering an exceptional dining experience through its network of family-style, casual dining restaurants. As part of the Golden Corral family, one of the leading restaurant chains in the United States, Cumberland Corral embodies the values and legacy of the Golden Corral brand, which has a reputation for quality food, welcoming atmospheres, and a customer-first approach. Golden Corral restaurants offer an inviting buffet and grill dining experience that emphasizes value, variety, and hospitality. The company culture is centered on integrity, dedication, and the drive for success, making it a sought-after employer for individuals passionate about the restaurant industry and hospitality management. The franchise environment allows for operational independence while aligning with the high standards and vision of Golden Corral Corporation, ensuring consistent excellence across all locations. The team at Cumberland Corral is supportive and empowering, fostering an atmosphere where employees can grow professionally and personally while working to exceed guest expectations.

In the role of Hospitality Manager, you will be a key part of the restaurant’s management team, responsible for creating a spirit of hospitality in the front-of-house operations. This role involves cultivating a warm, positive environment that makes guests feel welcomed and valued, which directly contributes to building long-term loyalty. As Hospitality Manager, you will select and develop a team of friendly, talented co-workers, lead human resources and financial operations in the front-of-house, and work towards achieving a profitable, efficient operation. The position also requires stepping into broader operational duties, including overseeing food quality, production, safety, and labor management when the General Manager or Kitchen Manager are absent. This comprehensive responsibility means the Hospitality Manager plays a vital role in maintaining the balance between excellent guest service and operational success, all while ensuring that the dining experience remains pleasurable and affordable. This position is ideal for driven, energetic individuals with a passion for hospitality who are eager to make a meaningful impact in a busy, fast-paced environment at one of the best chain restaurant companies in the country. Cumberland Corral values talent, focus, commitment, and passion, providing you with unequaled opportunities for career advancement and achievement within the hospitality industry.

Job Requirements

  • Strong stable work history with management experience
  • Education and training associated with business or hospitality
  • Completion of comprehensive management training program
  • Valid driver's license
  • Acceptable driving record

Job Qualifications

  • Management experience in a high-volume casual dining or family-style restaurant
  • Education and training related to business or hospitality
  • Successful completion of Golden Corral's management training program
  • Valid driver's license and acceptable driving record

Job Duties

  • Create a warm and positive front-of-house environment
  • Select and develop friendly and talented co-workers
  • Lead human and financial resources in the front-of-house
  • Achieve profitable operation and pleasant dining experience
  • Oversee food quality, production, safety, and labor in absence of General Manager and Kitchen Manager
  • Maintain standards that build guest loyalty
  • Support team members to exceed guest expectations

Job Criteria

Experience

Mid Level (3-7 years)


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