Buffalo Wild Wings logo

Restaurant Greeter

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
meal discounts
family dining discount
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical Coverage
dental coverage
vision coverage
Community involvement
Cash Referral Program
wellbeing support tool
Discount Program
recognition programs
Slip resistant shoes program
Training Contests
Igniting Dreams Grant Program

Job Description

Our establishment is a celebrated restaurant known for delivering exceptional dining experiences through a dedicated commitment to hospitality and guest satisfaction. As a prominent player in the restaurant industry, we pride ourselves on creating an inviting atmosphere where guests feel valued from the moment they step through our doors. With a focus on delivering legendary moments and superior service, our restaurant fosters a culture of teamwork, continuous learning, and community involvement, welcoming individuals from diverse backgrounds to join our family. We are currently seeking a Restaurant Greeter, a vital role that serves as the first point of contact for our guests, setting the tone for their entire visit with us.

The role of Restaurant Greeter is essential in establishing an excellent customer experience, where every interaction counts. As the face of the restaurant upon guest arrival, the greeter is responsible for warmly welcoming all guests, managing the seating process efficiently, and handling waitlists with accuracy and care. Successful candidates will have the ability to engage guests enthusiastically and maintain a smooth traffic flow in the lobby area, ensuring diners are seated promptly and with a balanced distribution among servers to maintain optimal service. This position demands a high standard of guest service, keen organizational skills, and exceptional time management. Greeters also assist management in monitoring the dining room’s seating capacity and contribute to maintaining a clean and organized work station. The Restaurant Greeter role offers an excellent opportunity for those seeking to develop their hospitality skills, enjoy a flexible schedule, and advance within a dynamic company environment. Benefits include weekly pay, shift meal discounts, comprehensive training programs, and access to medical, dental, and vision plans subject to eligibility. Our inclusive workplace encourages applicants regardless of prior experience or their familiarity with the restaurant industry, emphasizing a passion for people and delivering moments worth sharing.

Job Requirements

  • Must be at least 16 years of age or older, as required by applicable law
  • Excellent time management and organizational skills
  • Keen attention to detail
  • Exceptional guest service skills
  • Willingness to engage warmly with guests
  • Ability to handle multiple tasks efficiently
  • Positive attitude and teamwork orientation

Job Qualifications

  • Must be at least 16 years of age or older, as required by applicable law
  • Possess excellent time management and organizational skills, along with a keen attention to detail
  • Demonstrate exceptional guest service skills and understand what it takes to fuel moments worth sharing
  • Open to individuals from all backgrounds and experience levels, with a welcoming spirit and a commitment to hospitality

Job Duties

  • Greet all incoming guests with enthusiasm and a welcoming attitude to start their experience off right
  • Effectively manage the flow of traffic in the lobby and at the entrance
  • Accurately handle and maintain the guest waitlist, quoting appropriate wait times
  • Seat guests promptly and efficiently in designated sections, ensuring balanced distribution among servers
  • Answer guest inquiries about the restaurant, menu, and wait times with courtesy and accuracy
  • Assist the management team in monitoring dining room seating capacity and availability
  • Maintain a clean and organized host/hostess station
  • Uphold the company's commitment to providing superior guest service at all times

Job Criteria

Experience

No experience required


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