Buffalo Wild Wings logo

Restaurant Greeter

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discounts
family dining discount
best in class training
Continuous learning programs
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical Coverage
dental coverage
vision coverage
Champions of Hope program
Community involvement
Cash Referral Program
wellbeing support tool
Discount Program
recognition programs
Slip resistant shoes program
Training Contests
Igniting Dreams Grant Program

Job Description

Our establishment is a vibrant and welcoming restaurant known for delivering exceptional dining experiences to guests from all walks of life. Renowned for its commitment to quality service and a warm atmosphere, our restaurant prides itself on creating memorable moments that guests cherish. We operate in a fast-paced, dynamic environment where every team member plays a critical role in ensuring customer satisfaction and operational excellence. As a recognized leader in the hospitality industry, we focus on nurturing talent and providing opportunities for growth within the company, making us a preferred employer for those passionate about the food and service sector. Our restaurant values diversity, embracing individuals from various backgrounds to foster a culture of inclusion and respect. We believe that every guest's visit should be a legendary experience, beginning from the moment they walk through our doors.

The role of a Restaurant Greeter is essential to setting the right tone for each guest’s visit. As the first point of contact, you will be responsible for creating an inviting and positive atmosphere that makes guests feel welcomed and valued. Your primary duties will include warmly greeting guests, efficiently managing the seating process, and handling waitlists to ensure that diners reach their tables promptly and with minimal hassle. This role demands a high standard of superior guest service, combined with excellent organizational skills and a keen eye for detail. Whether you come with prior experience or are new to the hospitality industry, you will receive comprehensive training and support designed to help you excel in your role. Our greeters play a pivotal role in managing the flow of traffic within the lobby and entrance areas, balancing server sections effectively to optimize dining room capacity, and assisting management with real-time seating availability.

As a Restaurant Greeter, you will also be the face of our brand by responding courteously to guest inquiries about the restaurant, menu, and wait times. Maintaining a clean and organized station is also part of your daily responsibilities, helping to create a professional and efficient working environment. This position offers flexible scheduling and weekly pay to help you maintain a balanced lifestyle while growing your career. We also provide opportunities for advancement and continuous learning, alongside a comprehensive benefits package that supports your personal and professional well-being. Our company is committed to building a supportive workplace where every employee can thrive.

Job Requirements

  • Must be at least 16 years of age or older as required by applicable law
  • Possess excellent time management and organizational skills along with keen attention to detail
  • Demonstrate exceptional guest service skills
  • Ability to communicate effectively with guests and team members
  • Maintain a professional appearance and positive attitude
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Must be at least 16 years of age or older as required by applicable law
  • Possess excellent time management and organizational skills along with keen attention to detail
  • Demonstrate exceptional guest service skills and understand what it takes to fuel moments worth sharing
  • Applicants from all backgrounds are encouraged to apply regardless of previous experience or sports fandom
  • Willingness to learn and grow within the hospitality industry

Job Duties

  • Greet all incoming guests with enthusiasm and a welcoming attitude to start their experience off right
  • Effectively manage the flow of traffic in the lobby and at the entrance
  • Accurately handle and maintain the guest waitlist, quoting appropriate wait times
  • Seat guests promptly and efficiently in designated sections, ensuring balanced distribution among servers
  • Answer guest inquiries about the restaurant, menu, and wait times with courtesy and accuracy
  • Assist the management team in monitoring dining room seating capacity and availability
  • Maintain a clean and organized host/hostess station
  • Uphold the companys commitment to providing superior guest service at all times

Job Criteria

Experience

No experience required


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