Restaurant GM

Biscuits Westgate is a well-established restaurant located in Glendale, AZ, known for its dedication to exceptional Southern cuisine and a warm, welcoming dining experience. As a prominent player in the local hospitality industry, Biscuits Westgate prides itself on delivering high-quality food and outstanding guest service that keeps customers coming back. The restaurant has cultivated a reputation for community involvement, a passionate team, and a commitment to culinary excellence. Their menu features classic Southern comfort foods that are prepared with fresh ingredients, aiming to recreate an authentic taste experience that resonates with both locals and visitors alike.

The Restaurant General Manager (GM) position at Biscuits Westgate offers a unique opportunity for an experienced and motivated individual to lead the restaurant to continued success. Whether you are looking for a full-time or part-time role, this position is ideal for someone passionate about the food industry and dedicated to creating an exceptional guest experience. The role requires a dynamic leader who thrives in a fast-paced environment and values both team and guest satisfaction as priorities.

The Restaurant GM will be responsible for a wide range of duties including leading and training a competent team, overseeing the entire restaurant operation, and ensuring that food quality standards are consistently met or exceeded. In this role, you will maintain strong relationships across departments to promote seamless operations, manage staff schedules including vacation and absences, and keep a close eye on equipment maintenance to avoid disruptions. The successful candidate will be known for their dependability, professionalism, and ability to adapt effectively to the ever-changing challenges in the restaurant industry.

This role demands a leader who can manage front-of-house (FOH) and back-of-house (BOH) operations, ensuring all safety and sanitation standards are adhered to rigorously. Handling customer complaints with efficiency and accuracy will be crucial to maintaining lasting customer relationships. You will also be responsible for managing the restaurant's financial health by utilizing profit and loss (P&L) statements to maintain profitability. Recruiting, hiring, and continually developing staff through coaching and training initiatives fall under your leadership scope, along with ensuring compliance with human resource laws and best practices.

Moreover, the Restaurant GM will focus on growing sales through various strategic efforts and brand promotion activities. Scheduling regular and emergency maintenance to minimize downtime will also be part of this key leadership role. If you are dependable, reliable, professional, and experienced in managing a team within the hospitality or restaurant sector, Biscuits Westgate invites you to join their dedicated and spirited team today. This role not only offers the chance to demonstrate your leadership capabilities but also to be part of a community that values food, service, and employee well-being.