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Restaurant General Manager NY

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,354.00 - $68,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program
Paid Time Off
flexible schedule

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality food and excellent customer service. Established with a strong family-oriented philosophy, Wendy's prides itself on creating a workplace where employees feel valued, supported, and motivated to grow their careers. With thousands of locations nationwide, Wendy's combines a rich heritage with modern innovation to deliver a unique dining experience that keeps customers returning time and again. The company culture emphasizes teamwork, leadership development, and operational excellence, making it an ideal employer for those passionate about the food service industry and looking to build a fulfilling career.

The Restaurant General Manager (RGM) position at Wendy's plays a critical role in leading the restaurant management team to success. As a pivotal leader within the Wendy's family, the RGM is responsible for driving sales goals, operational metrics, and creating an exceptional environment for both team members and customers. This role is perfect for motivated, career-minded individuals who possess strong interpersonal skills and a passion for leadership. The RGM sets the tone for a fun and friendly restaurant atmosphere, encouraging collaboration and excellence among team members. The position offers a stable work environment with flexible scheduling, competitive pay ranging from $62,354 to $68,500 per year, and a comprehensive benefits package that includes medical, dental, vision, and life insurance options.

In addition to overseeing daily restaurant operations, the Restaurant General Manager is deeply involved in workforce development, ensuring team members receive the training and support needed to excel. The role encourages problem-solving, decision-making, and a customer-first approach, all while upholding the highest standards of food safety and quality. Wendy's is committed to promoting from within, providing numerous opportunities for career advancement beyond the RGM level. Employees benefit from ongoing professional development, leadership training, and the chance to step into new roles as they arise. Those who thrive in this role often find rewarding long-term careers with the company.

Beyond leadership and management responsibilities, the RGM is expected to maintain a clean and welcoming restaurant environment, ensure compliance with brand standards, and use restaurant equipment efficiently. The company values individuals who are 21 years or older, possess or are willing to obtain SERV Safe certification, and have reliable transportation to attend training or travel between locations as needed. Wendy's promotes a culture of inclusivity and equal opportunity, welcoming applicants from diverse backgrounds and providing reasonable accommodations for employees with disabilities. The company adheres to fair pay practices and legal compliance to create a transparent and supportive work environment where all team members can succeed.

Job Requirements

  • Must be 21 years of age or older
  • Must have or be willing to obtain SERV Safe certification by the end of training
  • Secure reliable transportation for travel to home store and other locations
  • Ability to stand and move for most of the shift
  • Use of restaurant equipment such as headset, register, and grill
  • Commitment to promoting proper procedures and food safety culture
  • Eligible to work in the country and pass a background check

Job Qualifications

  • Previous management experience in food service or related industry
  • Strong interpersonal and leadership skills
  • Ability to build and motivate a team
  • Knowledge of food safety standards and procedures
  • Excellent problem-solving and decision-making abilities
  • High school diploma or equivalent
  • Willingness to obtain SERV Safe certification

Job Duties

  • Lead the management team to achieve employee, customer, sales, and operational goals
  • Create a service experience that encourages customer return
  • Foster a customer-first attitude within the team
  • Promote proper procedures and food safety culture
  • Ensure compliance with brand standards and maintain restaurant cleanliness
  • Oversee training and development of team members
  • Manage operational metrics and financial goals

Job Criteria

Experience

Mid Level (3-7 years)


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