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Restaurant General Manager NY

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,354.00 - $68,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
employee discount
Meal Discount
Paid Time Off

Job Description

Wendy's is a well-established leader in the fast-food restaurant industry, known for its commitment to quality, customer satisfaction, and a fun, family-oriented work environment. As one of the world's largest quick-service restaurant chains, Wendy's has made a significant impact on the industry with its fresh ingredients, signature square-shaped beef patties, and a wide-ranging menu that appeals to a diverse customer base. The company is not only dedicated to serving delicious food but also places a strong emphasis on creating career opportunities for individuals passionate about the food service industry. With a focus on community, inclusivity, and growth, Wendy's provides an environment where employees feel valued and supported.

The Restaurant General Manager (RGM) role at Wendy's is a key leadership position within the Restaurant Management Team. The RGM is responsible for leading a team that strives to provide superior customer service, achieve sales goals, and ensure operational excellence. The ideal candidate for this role is career-minded, motivated, and possesses excellent interpersonal skills to build and guide a cohesive team. As a role model and leader, the RGM sets the tone for the restaurant's positive atmosphere, fostering a fun and family-friendly environment that encourages team collaboration and customer satisfaction.

This position offers competitive compensation with annual pay ranging from $62,354 to $68,500, bonuses, and a flexible schedule that supports a healthy work-life balance. In addition to financial incentives, employees benefit from medical, dental, and vision insurance options, short-term and long-term disability coverage, life insurance, and a 401(k) plan with employer match. The company also offers perks like employee discounts and meal discounts, enhancing the overall employee experience.

The RGM role provides tremendous opportunities for career growth both within the restaurant and beyond. Wendy's is committed to helping employees develop the necessary skills and supporting them to progress into higher leadership roles. Many company leaders have advanced from RGM positions, reflecting the potential for upward mobility within the organization. The restaurant emphasizes a "Customer First" attitude, food safety, operational efficiency, and a balance between delivering exceptional customer and employee experiences while meeting financial objectives.

In this role, the RGM will be expected to lead the management team toward achieving employee satisfaction, customer service excellence, sales targets, and operational goals. Responsibilities include managing a high-quality work environment, overseeing food preparation and safety, maintaining brand standards, and ensuring the restaurant is clean and welcoming. Candidates must be willing to stand and move throughout their shifts and use restaurant equipment such as headsets, registers, and grills. They must also obtain or hold ServSafe certification by the end of training to promote food safety effectively.

Wendy's values diversity and inclusion, providing equal employment opportunities regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. The company is dedicated to accommodating individuals with disabilities to ensure they can perform their essential job functions. Eligible candidates must be at least 21 years old, have reliable transportation to travel between locations when required, be authorized to work in the country, and pass a background check. This position is ideal for individuals seeking a fulfilling career in restaurant management with a stable and supportive employer that prioritizes both employee and customer success.

Job Requirements

  • must be 21 years of age or older
  • must have or be willing to obtain ServSafe certification by the end of training
  • reliable transportation to travel to home store and other locations occasionally
  • ability to stand and move for most of the shift
  • ability to use restaurant equipment such as headset, register, or grill
  • eligible to work in the country
  • pass a background investigation

Job Qualifications

  • experience leading a management team in a fast-paced environment
  • strong interpersonal and leadership skills
  • commitment to customer service excellence
  • knowledge of operational and sales goal achievement
  • ability to teach and grow a team
  • dedication to food safety and procedure compliance
  • must have or willingness to obtain ServSafe certification

Job Duties

  • lead the management team to achieve employee, customer, sales, and operational goals
  • create a service experience so good the guests can't wait to come back
  • promote a customer first attitude with the team
  • maintain a high-quality employee and guest experience while meeting financial targets
  • promote proper procedures and a culture of food safety
  • ensure the restaurant meets brand standards for food preparation, customer service, and cleanliness
  • use restaurant equipment including headsets, registers, and grills

Job Criteria

Experience

Mid Level (3-7 years)


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