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Restaurant General Manager NY

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,354.00 - $68,500.00
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Work Schedule

Flexible
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Benefits

Career growth opportunities
Competitive pay with bonuses
Flexible hours and schedule
Employee Discount Program
Medical insurance
Dental Insurance
Vision plan options
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and exceptional customer service. Established as a leader in the quick-service restaurant industry, Wendy's prides itself on creating a welcoming environment for both its customers and employees. This company is committed to delivering delicious meals while fostering a fun, inclusive, and supportive workplace culture. The brand emphasizes teamwork, career growth, and operational excellence, making it an ideal employer for individuals seeking long-term career opportunities in the food service industry. As a franchise-based organization, Wendy's locations vary slightly in compensation, benefits, and career progression programs, but all share a core mission of providing superior service and quality to their guests. With a solid reputation and ongoing development programs, Wendy's offers a stable yet dynamic work environment where employees can thrive and grow.

The Restaurant General Manager (RGM) role at Wendy's is a pivotal leadership position responsible for managing the overall operations of a restaurant. The RGM leads the Restaurant Management Team, ensuring that both employees and customers are taken care of effectively. This role focuses on driving sales, meeting operational standards, and achieving financial goals while creating a positive and motivational work atmosphere. As a leader and role model, the RGM sets the tone for a family-friendly environment where team members feel valued and empowered. The position is designed for individuals who are career-oriented, motivated, and possess strong interpersonal skills. Candidates must have the ability to build and manage teams that work collaboratively to boost profitability and provide unparalleled service.

The RGM enjoys a stable work environment with flexible scheduling that supports work-life balance. The position offers competitive pay with additional incentives such as bonuses and employee discounts. Wendy's strongly supports career advancement, with many top leaders having been promoted from the RGM ranks. The company encourages skill development, provides the necessary support for growth, and offers opportunities to step into higher roles as they become available. The annual salary range for this role is $62,354 to $68,500. Wendy's commitment to pay transparency reflects its dedication to fairness, equity, and compliance with relevant laws. This role also places a strong emphasis on food safety culture, customer-first service, and operational accountability. Candidates must be willing to lead by example in all aspects of restaurant management and demonstrate a commitment to both employee and customer satisfaction.

Job Requirements

  • Must be 21 years of age or older
  • Must have or be willing to obtain SERV Safe certification by the end of training
  • Secure reliable transportation to travel between locations
  • Ability to stand and move for most or all of the shift
  • Use restaurant equipment such as headset, register, or grill
  • Eligible to work in the country
  • Pass a background investigation
  • Commitment to following brand standards and operational guidelines

Job Qualifications

  • Experience managing or leading a team in a fast-paced environment
  • Strong interpersonal and communication skills
  • Ability to build and motivate a cohesive team
  • Knowledge of restaurant operations and food safety practices
  • Commitment to customer service excellence
  • Leadership skills with a focus on teaching and developing others
  • Willingness to obtain SERV Safe certification

Job Duties

  • Lead the restaurant management team to achieve employee, customer, sales, and operational goals
  • Create a service experience that encourages guests to return
  • Solve problems and make effective decisions
  • Foster a customer-first attitude among the team
  • Promote proper procedures and a culture of food safety
  • Balance providing high-quality employee and customer experiences while meeting operational metrics and financial goals
  • Follow brand standards to prepare food, serve customers, and maintain cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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