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Restaurant General Manager NY

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,354.00 - $68,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision plan options
short-term disability
long-term disability
Life insurance
401(k) with employer match
Employee Discounts
flexible schedules
Paid Time Off

Job Description

Wendy's, a well-known and respected fast-food restaurant chain, is dedicated to delivering high-quality food and superior customer service to its guests. Known for its fresh, never-frozen beef and a menu that blends classic and innovative items, Wendy's operates thousands of locations worldwide. The company prides itself on fostering a friendly and inclusive environment for both customers and employees alike. As a leader in the fast-food industry, Wendy's emphasizes career growth, employee development, and a commitment to operational excellence, making it an exceptional place to build a meaningful and rewarding career.

The Restaurant General Manager (RGM) at Wendy's plays a pivotal role in leading the restaurant management team to success. This career-minded position focuses on taking care of the team, ensuring guest satisfaction, meeting and exceeding sales goals, and upholding operational standards. RGMs at Wendy's are more than just managers; they are role models who set the tone for a vibrant, fun, and familial atmosphere within the restaurant. With a stable work environment and flexible schedules, this role offers an excellent work-life balance alongside competitive pay ranging from $62,354 to $68,500 per year, including bonuses and incentives. Successful RGMs have numerous opportunities for advancement within the company, often assuming higher leadership positions as they develop their skills and demonstrate continued commitment. Wendy’s supports career growth through ongoing training, skill development, and providing the necessary resources to help managers excel. The company also prides itself on transparent and equitable pay practices and complies fully with applicable pay transparency laws to ensure fairness for all employees. The role involves leading the team to create an exceptional customer service experience, promoting a "Customer First" culture, enforcing food safety procedures, and ensuring operational and financial targets are achieved. Wendy’s recognizes the importance of employee well-being by offering comprehensive benefits, a supportive community environment, and a clear path for career progression within the company.

Job Requirements

  • Must be 21 years of age or older
  • Must have or be willing to obtain ServSafe certification by the end of training
  • Secure reliable transportation to travel to home store and other locations as needed
  • Ability to stand and move for most of the shift
  • Willingness to work flexible hours and schedules
  • Eligible to work in the country and pass a background check
  • Commitment to company policies and food safety standards
  • Ability to use restaurant equipment such as headsets, registers, and grills

Job Qualifications

  • High school diploma or equivalent
  • Previous management experience in a restaurant or retail setting preferred
  • Strong interpersonal and leadership skills
  • Ability to build and lead effective teams
  • Excellent problem-solving and decision-making abilities
  • Commitment to customer service excellence
  • Basic knowledge of food safety practices
  • Willingness to obtain ServSafe certification

Job Duties

  • Lead the management team to achieve employee, customer, sales, and operational goals
  • Create a service experience that encourages customer loyalty
  • Foster a "Customer First" attitude among team members
  • Promote proper food safety procedures and culture
  • Maintain high-quality employee and guest experiences while achieving operational metrics and financial goals
  • Use restaurant equipment including headsets, registers, and grills
  • Ensure compliance with brand standards and maintain a clean, welcoming restaurant environment

Job Criteria

Experience

Mid Level (3-7 years)


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