
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,500.00 - $63,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program
flexible schedule
Competitive pay with bonuses
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, innovation, and customer satisfaction. As one of the leading players in the quick-service restaurant industry, Wendy's prides itself on creating a family-like atmosphere both in its corporate culture and within its restaurants. The company is dedicated to fostering a stable and supportive work environment where employees can thrive and advance in their careers. With a rich heritage and a focus on serving fresh, made-to-order meals, Wendy's continues to attract and retain customers by delivering superior service and maintaining high operational standards.
The Restaurant General Manager (RGM) role at Wendy's is a pivotal leadership position within the Restaurant Management Team. This role involves overseeing daily operations to ensure that each restaurant meets its sales goals, maintains operational excellence, and provides an exceptional customer experience. The RGM is not only a leader but also a role model who sets the tone for a fun, inclusive, and family-friendly work environment. Managers at Wendy's enjoy flexible schedules that help balance personal and professional life, along with competitive compensation and a comprehensive benefits package. The RGM position offers significant opportunities for career growth, as many of Wendy’s senior leaders began their careers in this role. Candidates are encouraged to bring their passion for leadership, team building, and customer service, and in return, Wendy's commits to offering the training, support, and advancement opportunities needed to build a rewarding career.
In this role, the Restaurant General Manager is responsible for creating a service experience that delights guests and encourages repeat visits. They will lead the management team in driving sales, achieving operational metrics, and managing the restaurant’s financial performance. Alongside these responsibilities, RGMs promote a "Customer First" attitude and a culture of food safety through adherence to the brand’s guidelines and standards. This position requires excellent problem-solving and decision-making skills, as well as the ability to foster a positive work environment where team members feel valued, motivated, and prepared for career growth. Overall, Wendy's offers a unique opportunity to join a respected, global brand and develop as a leader in the fast-paced food service industry.
The Restaurant General Manager (RGM) role at Wendy's is a pivotal leadership position within the Restaurant Management Team. This role involves overseeing daily operations to ensure that each restaurant meets its sales goals, maintains operational excellence, and provides an exceptional customer experience. The RGM is not only a leader but also a role model who sets the tone for a fun, inclusive, and family-friendly work environment. Managers at Wendy's enjoy flexible schedules that help balance personal and professional life, along with competitive compensation and a comprehensive benefits package. The RGM position offers significant opportunities for career growth, as many of Wendy’s senior leaders began their careers in this role. Candidates are encouraged to bring their passion for leadership, team building, and customer service, and in return, Wendy's commits to offering the training, support, and advancement opportunities needed to build a rewarding career.
In this role, the Restaurant General Manager is responsible for creating a service experience that delights guests and encourages repeat visits. They will lead the management team in driving sales, achieving operational metrics, and managing the restaurant’s financial performance. Alongside these responsibilities, RGMs promote a "Customer First" attitude and a culture of food safety through adherence to the brand’s guidelines and standards. This position requires excellent problem-solving and decision-making skills, as well as the ability to foster a positive work environment where team members feel valued, motivated, and prepared for career growth. Overall, Wendy's offers a unique opportunity to join a respected, global brand and develop as a leader in the fast-paced food service industry.
Job Requirements
- must be 21 years of age or older
- must have or be willing to obtain SERV Safe certification by the end of training
- able to stand and move throughout the shift
- capable of using restaurant equipment such as headsets, registers, and grills
- reliable transportation for occasional travel
- eligible to work in the country
- pass a background check
Job Qualifications
- high school diploma or equivalent
- previous management or supervisory experience preferred
- strong leadership and interpersonal skills
- excellent problem-solving and decision-making abilities
- knowledge of food safety and safety standards
- ability to work flexible hours
- effective communication skills
Job Duties
- lead the management team to achieve employee, customer, sales, and operational goals
- create a service experience that encourages guests to return
- promote a customer-first attitude within the team
- commit to teaching and growing team members
- uphold food safety procedures and culture
- maintain operational metrics and financial goals balance
- ensure compliance with brand standards for food quality, customer service, and cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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