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Restaurant General Manager @ DraftKings Sportsbook

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

TPC Scottsdale, recognized as the home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, stands as a premier golf destination that masterfully blends challenge with playability. Nestled in the rugged Sonoran Desert and framed by the breathtaking McDowell Mountains, this exclusive Scottsdale establishment boasts two championship courses: the iconic Stadium Course and the picturesque Champions Course. As the sole PGA TOUR property in Arizona, TPC Scottsdale offers a golfing experience marked by prestigious standards of quality and service, typically reserved for TOUR professionals themselves, creating an unparalleled atmosphere for both elite golfers and recreational players alike.Show More

Job Requirements

  • At least a bachelor's degree or equivalent experience
  • minimum 10 years managerial experience
  • demonstrated leadership managing over 40 employees
  • proficient computer skills with Microsoft Office Suite
  • strong communication skills
  • experience in financial and risk management
  • knowledge of hospitality industry regulations
  • ability to work independently in fast-paced settings
  • strong interpersonal and relationship management skills
  • commitment to quality customer service
  • understanding of health and safety standards in food and beverage
  • ability to oversee large team operations and multi-department functions

Job Qualifications

  • At least 10 years in a managerial role or higher
  • previous experience managing at least 40 direct/indirect reports
  • bachelor's degree in a related field or equivalent education/experience
  • excellent written and oral communication skills
  • proficient in Microsoft Office Suite including Excel, Publisher, PowerPoint
  • experience in performance risk analysis, issue management, and change management
  • passion for creating an exceptional customer experience
  • ability to excel in a fast-paced work environment with limited supervision
  • proven ability to successfully manage third-party and customer relationships
  • thorough knowledge of general business administration practices, safe food handling, and state liquor laws

Job Duties

  • Responsible for the hiring, training, and proficiency of employees in the food & beverage department
  • plan for and schedule manpower, equipment, and supply requirements for the food and beverage department and maintain accountability for the cost, utilization, and performance of employees and equipment
  • verify the accuracy of all guest charges to ensure proper accounting including obtaining authorization codes on any credit card charges
  • maintain control of employee uniforms, ensuring that uniforms and name tags are worn and kept clean and readily available
  • implement and operate within all guidelines, policies, procedures, standards, and constraints established by PGA TOUR Golf Course Properties and mandatory standards of operations
  • maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance
  • assist in the cleanliness and proper setup of dining areas, meeting and banquet rooms, and bar/cocktail lounges and ensure maintenance of all equipment in these areas
  • sell special events, private functions, VIP spaces, meet with potential clients, assist in planning, and maintain client files and promotional materials
  • ensure quantity levels of food and beverage products and maintain quality standards in production
  • develop and maintain marketing and promotional programs related to food & beverage
  • assume responsibility as manager/supervisor on the floor during all meal periods ensuring food and service standards are maintained
  • verify the accuracy of prices, taxes, tips, and other charges on guest checks and operate the point of sale system accurately
  • ensure compliance with R.A.M. or Tips programs and all state and federal laws related to alcohol, cigarette, and tobacco
  • establish, implement and maintain internal controls for the department
  • assist in development of the annual food & beverage budget/plan and manage by that budget
  • implement and monitor internal financial controls including payroll using Kronos system
  • maintain purchase order system, par-stock levels on inventory and ensure proper quantity and price on purchases
  • responsible for sales, expenses, and profit goals as outlined in the food & beverage operating plan/budget
  • undertake special projects or other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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