Restaurant General Manager - David's - Full-time - Maryland
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $82,129.00 - $113,281.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Life insurance
short term disability
long term disability
retirement savings
Paid Time Off
Tuition Reimbursement
Wellness center
training programs
Rewards programs
merit pay increases
performance bonuses
service bonuses
Free parking
Free Food
Employee Discounts
Job Description
Live! is a distinguished entertainment and hospitality company specializing in operating a dynamic 24-hour, 7 days a week casino and restaurant environment. As a leading player in this competitive industry, Live! offers a vibrant and fast-paced workplace culture that values fairness, teamwork, and above all, fun. The establishment prides itself on delivering exceptional guest experiences, blending top-notch food and beverage services with the excitement of casino gaming. Positioned within this lively setting, the teams at Live! work collaboratively to create memorable moments for visitors and foster a welcoming and inclusive atmosphere for both guests and employees alike.
The role of General Manager at Live! is a pivotal position that holds the reins in ensuring the smooth daily operations of the restaurant within the casino venue. This leadership role demands a dedicated professional adept at managing staff, optimizing operational efficiencies, and maintaining high standards of food quality and guest service. With a key focus on partnership with culinary and front-of-house teams, the General Manager drives not only the guest experience but also the internal team dynamics to achieve operational excellence.
The General Manager is entrusted with comprehensive responsibilities that encompass compliance with company policies, health and safety regulations, and licensing requirements, including gaming and alcohol control. This executive role requires a balance of strategic oversight and hands-on involvement in training, quality control, inventory management, and marketing initiatives designed to attract new guests and build loyalty among existing clientele. A particular emphasis is placed on conducting special events aligned with ethnic Asian holiday calendars, illustrating the establishment's commitment to cultural inclusivity and community engagement.
The position offers an annual salary range from $82,129 to $113,281, reflecting the experience and skills expected for this senior management role. Candidates must be prepared to work flexible hours including nights, weekends, and holidays to meet the demands of a 24/7 operation. The General Manager will also be instrumental in optimizing cost controls related to labor, food, and beverage while driving continuous improvements in guest amenities and retail opportunities.
Overall, Live! seeks a seasoned restaurant management leader with a strong background in supervisory roles, a keen analytical approach to operational results, and the ability to thrive under pressure. The ideal candidate must be certified in alcohol awareness, able to secure a valid gaming license, and demonstrate expertise in sanitation laws, health regulations, and OSHA compliance. The role demands physical stamina and resilience, given the requirement to handle demanding tasks such as standing for prolonged periods, lifting moderately heavy items, and adapting to varying environmental conditions.
Live! not only offers a competitive salary but also a comprehensive benefits package that includes group health insurance, life insurance, disability coverage, retirement savings options, and generous paid time off. Additional perks include tuition reimbursement, on-site wellness centers, training and career development programs, robust rewards and recognition initiatives, and employee discounts on food, lodging, and entertainment. Working at Live! means joining a team that is energized by its culture of inclusivity and professional growth, making it an ideal career destination for motivated hospitality professionals.
The role of General Manager at Live! is a pivotal position that holds the reins in ensuring the smooth daily operations of the restaurant within the casino venue. This leadership role demands a dedicated professional adept at managing staff, optimizing operational efficiencies, and maintaining high standards of food quality and guest service. With a key focus on partnership with culinary and front-of-house teams, the General Manager drives not only the guest experience but also the internal team dynamics to achieve operational excellence.
The General Manager is entrusted with comprehensive responsibilities that encompass compliance with company policies, health and safety regulations, and licensing requirements, including gaming and alcohol control. This executive role requires a balance of strategic oversight and hands-on involvement in training, quality control, inventory management, and marketing initiatives designed to attract new guests and build loyalty among existing clientele. A particular emphasis is placed on conducting special events aligned with ethnic Asian holiday calendars, illustrating the establishment's commitment to cultural inclusivity and community engagement.
The position offers an annual salary range from $82,129 to $113,281, reflecting the experience and skills expected for this senior management role. Candidates must be prepared to work flexible hours including nights, weekends, and holidays to meet the demands of a 24/7 operation. The General Manager will also be instrumental in optimizing cost controls related to labor, food, and beverage while driving continuous improvements in guest amenities and retail opportunities.
Overall, Live! seeks a seasoned restaurant management leader with a strong background in supervisory roles, a keen analytical approach to operational results, and the ability to thrive under pressure. The ideal candidate must be certified in alcohol awareness, able to secure a valid gaming license, and demonstrate expertise in sanitation laws, health regulations, and OSHA compliance. The role demands physical stamina and resilience, given the requirement to handle demanding tasks such as standing for prolonged periods, lifting moderately heavy items, and adapting to varying environmental conditions.
Live! not only offers a competitive salary but also a comprehensive benefits package that includes group health insurance, life insurance, disability coverage, retirement savings options, and generous paid time off. Additional perks include tuition reimbursement, on-site wellness centers, training and career development programs, robust rewards and recognition initiatives, and employee discounts on food, lodging, and entertainment. Working at Live! means joining a team that is energized by its culture of inclusivity and professional growth, making it an ideal career destination for motivated hospitality professionals.
Job Requirements
- High school diploma or equivalent
- 5-7 years restaurant management and supervision experience
- Ability to analyze and interpret operation results
- Ability to solve complex problems
- Ability to perform assigned duties under pressure
- Accuracy in completing assigned duties in a timely manner
- Must be certified in alcohol awareness
- Must be able to comply with all state gaming regulations, which may include obtaining a license
- Ability to work long hours
- Ability to stand for long periods
- Ability to climb stairs multiple times daily
- Ability to exert up to 50 pounds of force occasionally and up to 30 pounds frequently or constantly
- Ability to climb, bend, stretch, twist, or reach
- Ability to work under variable temperatures and noise levels
- Use of stairs and elevators
Job Qualifications
- High school diploma or equivalent required
- 4-year degree in related fields preferred
- 5-7 years experience in restaurant management and supervision
- Ability to analyze and interpret operation results
- Ability to solve complex problems
- Ability to perform assigned duties under pressure
- Accuracy in completing assigned duties in a timely manner
- Must be certified in alcohol awareness
- Must be able to comply with all state gaming regulations, which may include obtaining a license
Job Duties
- Create a strong partnership with culinary and front of house staff to ensure exceptional guest service, consistent dish presentation, and exceptional food quality
- Maintain open communication with staff and foster a team spirit
- Work closely with servers, hostesses, and culinary staff to ensure equipment maintenance and cleanliness exceeds expectations
- Supervise and assist in guest service training for all team members
- Manage quality control of the service and timeliness of food and alcohol orders
- Evaluate and respond to guest trends, needs, issues, and comments
- Assist with the development of marketing strategies to drive new visitation, guest loyalty, and VIP player and host driven events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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