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Restaurant General Manager - Citrus Shack at The Sunny
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Dining Discounts
Tuition Reimbursement
Paid Time Off
401(k) with Company Match
Job Description
The Sunny Hotel in Sunny Isles Beach is a distinguished oceanfront property with a rich legacy spanning three generations of family ownership. Formerly known as the Newport Beachside Hotel, this 340-room modern beachfront destination has been thoughtfully transformed to blend contemporary design with the heritage of South Florida's most storied beachfront site. The Sunny offers guests an immersive hospitality experience featuring multiple dining concepts and vibrant social spaces that cater to both visitors and the local community alike. Known for its ambitious culinary programs and refreshed guest experiences, The Sunny has quickly established itself as a premier location for relaxation,... Show More
Job Requirements
- Bachelor’s degree in Hospitality Business or related field preferred or equivalent experience
- Minimum 2 years of food and beverage management experience preferably in a hotel resort or high-volume environment
- Full P&L management experience with strong financial acumen and the ability to manage labor control costs and drive profitability
- Proven ability to build lead and retain high-performing teams in a fast-paced high-volume environment
- Strong interpersonal and communication skills with the ability to build relationships with guests and team members
- Professional guest-facing presence with a confident and approachable demeanor
- Excellent problem-solving decision-making and conflict-resolution skills
- Experience with scheduling payroll and labor management systems
- Experience with TOAST POS system
- Current ServSafe certification preferred
- TIPS or CARE certification required or ability to obtain
- CPR certification preferred
- Ability to work a flexible schedule including mornings evenings weekends and holidays
- Ability to communicate effectively in English
Job Qualifications
- Bachelor’s degree in Hospitality Business or related field preferred or equivalent experience
- Minimum 2 years of food and beverage management experience preferably in a hotel resort or high-volume environment
- Full P&L management experience with strong financial acumen and the ability to manage labor control costs and drive profitability
- Proven ability to build lead and retain high-performing teams in a fast-paced high-volume environment
- Strong interpersonal and communication skills with the ability to build relationships with guests and team members
- Professional guest-facing presence with a confident and approachable demeanor
- Excellent problem-solving decision-making and conflict-resolution skills
- Experience with scheduling payroll and labor management systems
- Experience with TOAST POS system
- Current ServSafe certification preferred
- TIPS or CARE certification required or ability to obtain
- CPR certification preferred
- Ability to work a flexible schedule including mornings evenings weekends and holidays
- Ability to communicate effectively in English
Job Duties
- Lead all day-to-day operations of Citrus Shack ensuring high standards of service hospitality and guest satisfaction
- Build and develop a high-performing team through hiring training coaching and scheduling fostering a positive and accountable culture
- Partner with culinary leadership to ensure consistent food quality presentation and efficient execution
- Drive financial performance by managing labor controlling costs and identifying opportunities to increase revenue
- Ensure compliance with all health safety sanitation and alcohol-service standards with a strong focus on outdoor operations
- Oversee POS systems reporting inventory and cash-handling procedures to ensure operational accuracy and accountability
- Collaborate with hotel leadership and programming teams to support activations events and a cohesive experience
- Stay attuned to guest feedback trends and competitive offerings to continuously improve Citrus Shack
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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