Restaurant General Manager

Shake Shack is a renowned hospitality company that began its journey as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the acclaimed book Setting the Table, Shake Shack has evolved into one of the fastest-growing hospitality brands globally. It prides itself on delivering high-quality food paired with exceptional hospitality, creating memorable experiences for every guest. The company strongly believes in putting its people first, fostering an inclusive, supportive, and fun work environment where ideas are welcomed and collaboration thrives. Shake Shack is committed to standing for something good, not only through its food but also by actively engaging and giving back to the communities and neighborhoods it serves. This ethos is embedded in the company's culture, ensuring a positive impact is made both within its restaurants and the broader locales it operates in.

As a Restaurant General Manager at Shake Shack, you will play a pivotal role in upholding the company’s commitment to excellence and hospitality. This full-time role offers a competitive pay range between $74,984.00 and $96,449.60, reflecting the importance of the position in leading high-volume, fast-paced restaurant environments. The General Manager is responsible for managing various operational aspects, including staffing, training, inventory control, quality, safety, and financial performance. Emphasis is placed on developing and coaching the team to consistently deliver outstanding guest experiences while meeting and exceeding financial and profitability targets. Responsibilities extend to maintaining compliance with all health and safety regulations, managing scheduling and payroll, and representing the Shake Shack brand positively in the local community.

This leadership position is designed for individuals with a minimum of three years of experience in restaurant general management, particularly those who thrive in dynamic and challenging hospitality settings. The role requires a strong knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation, and security. Ideal candidates will demonstrate significant leadership capabilities, a passion for championing hospitality, and the ability to motivate and develop team members effectively.

Joining Shake Shack means becoming part of the #ShackFam, a vibrant team culture that supports growth through hands-on mentorship, training, and ample opportunities for career advancement. Shake Shack offers numerous benefits, including weekly pay and performance bonuses, meal discounts, comprehensive medical, dental, and vision insurance, employer-paid life and disability insurance, a 401k plan with company match, paid time off, and paid parental leave. In addition, employees benefit from flexible spending accounts, dependent care accounts, commuter and parking benefits, access to an Employee Assistance Program from day one, and exclusive corporate discounts on travel, electronics, wellness, and leisure activities.

As an Equal Opportunity Employer, Shake Shack ensures fair treatment and equal employment opportunities for all applicants regardless of race, color, ancestry, national origin, religion, gender identity, sexual orientation, age, disability, military status, or any other protected characteristics. Working with Shake Shack is not only about career growth but also about making a meaningful difference in the communities served and being part of a brand recognized for ethical practices and outstanding hospitality. If you are passionate about the restaurant industry and aspire to lead a team with a dedication to exemplary service, Shake Shack is the place to be.