Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,723.20 - $88,441.60
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities
Job Description
Shake Shack is a renowned hospitality company that started as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of Setting the Table, the company has grown from its grassroots origins into one of the fastest-growing brands in the restaurant industry. Shake Shack is built on a foundation of quality food, exceptional hospitality, and community involvement, which continues to drive its success and reputation for excellence. The company prides itself on its strong commitment to doing the right thing for its people, guests, and neighborhoods. Known as the #ShackFam, members of the team have access to extensive mentorship, training, and growth opportunities in a collaborative and inclusive environment. The company culture emphasizes putting people first, ensuring that every team member feels valued and empowered.
The role offered by Shake Shack is that of a Restaurant General Manager. This position is a pivotal leadership role responsible for overseeing the daily operations of a high-volume, fast-paced restaurant. Restaurant General Managers at Shake Shack lead, coach, and develop their teams to deliver outstanding hospitality experiences while upholding the brand’s high standards in food quality and safety. Additionally, this role requires managing inventory, budgeting, payroll, and local marketing initiatives to drive both sales and profitability. Candidates for this role must have a strong background in restaurant management, including personnel oversight, operational knowledge, health and safety compliance, and financial acumen. The position demands excellent leadership skills with a focus on team development and motivation. Shake Shack offers a competitive salary range from $68,723.20 to $88,441.60 and many benefits including health insurance, paid time off, and opportunities for personal and professional growth. Ultimately, this role is about being an ambassador for the Shake Shack brand in the community and ensuring that every guest encounter is memorable and positive.
The role offered by Shake Shack is that of a Restaurant General Manager. This position is a pivotal leadership role responsible for overseeing the daily operations of a high-volume, fast-paced restaurant. Restaurant General Managers at Shake Shack lead, coach, and develop their teams to deliver outstanding hospitality experiences while upholding the brand’s high standards in food quality and safety. Additionally, this role requires managing inventory, budgeting, payroll, and local marketing initiatives to drive both sales and profitability. Candidates for this role must have a strong background in restaurant management, including personnel oversight, operational knowledge, health and safety compliance, and financial acumen. The position demands excellent leadership skills with a focus on team development and motivation. Shake Shack offers a competitive salary range from $68,723.20 to $88,441.60 and many benefits including health insurance, paid time off, and opportunities for personal and professional growth. Ultimately, this role is about being an ambassador for the Shake Shack brand in the community and ensuring that every guest encounter is memorable and positive.
Job Requirements
- Minimum 3 years of restaurant general management experience
- Knowledge of restaurant operations including personnel management, food preparation, purchasing, sanitation, health codes, and security
- Ability to train others on Shack operations
- Strong leadership and hospitality skills
- Financial knowledge related to business operations
- Experience with profit and loss responsibilities
- Food handler certification preferred
- Availability for flexible work hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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