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Shake Shack logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,723.20 - $88,441.60
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a renowned hospitality company that started as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of Setting the Table, the company has grown from its grassroots origins into one of the fastest-growing brands in the restaurant industry. Shake Shack is built on a foundation of quality food, exceptional hospitality, and community involvement, which continues to drive its success and reputation for excellence. The company prides itself on its strong commitment to doing the right thing for its people, guests, and... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • Knowledge of restaurant operations including personnel management, food preparation, purchasing, sanitation, health codes, and security
  • Ability to train others on Shack operations
  • Strong leadership and hospitality skills
  • Financial knowledge related to business operations
  • Experience with profit and loss responsibilities
  • Food handler certification preferred
  • Availability for flexible work hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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