
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
performance bonuses
Professional Development
Job Description
P.F. Chang's is a renowned restaurant chain known for delivering an exceptional dining experience focused on Asian cuisine with a contemporary twist. Established with a mission to celebrate life, family, and food, P.F. Chang's has become a leader in the casual to upscale dining segment, attracting guests who value quality food, exceptional service, and a vibrant atmosphere. With a reputation for innovation and excellence, the company fosters a culture that prioritizes integrity, teamwork, and continuous improvement. As part of its commitment to its team members, P.F. Chang's offers a wide range of comprehensive benefits such as medical, dental, and vision coverage, a 401(k) plan, paid time off, and performance-based bonuses. The company also emphasizes professional development through paid management training programs, allowing staff to grow and advance their careers internally. Additionally, employees enjoy exclusive discounts and support programs, including financial assistance during hardships and holiday closures on Thanksgiving and Christmas at most locations. This supportive environment is designed to promote both personal and professional success among team members.
The Operating Partner or General Manager role at P.F. Chang's is a full-time, salaried position offering a competitive pay range based on experience, from $85,000 to $105,000 per year. This leadership role is vital to the restaurant's success, focusing on driving sales growth and enhancing guest experiences in a fast-paced, dynamic setting. The ideal candidate thrives in an environment that values innovation, teamwork, and a passion for hospitality. As the Operating Partner, you will oversee the entire operation, champion a culture of integrity and service excellence, and implement strategies that align with business goals. You'll leverage your in-depth knowledge of the local market and exceptional leadership skills to inspire your team and maintain the highest service standards. Your responsibilities will include actively engaging with guests, coaching the team on sales techniques, analyzing financial data to improve operational performance, and ensuring compliance with quality and safety standards. The role demands a hands-on leader who can motivate staff, drive revenue, and foster a welcoming atmosphere, thereby securing the restaurant's long-term growth and success.
This position requires experience in hospitality management, preferably with a background as a General Manager in a similar environment. You'll be responsible for managing inventory, cost controls, and financial performance, using various systems including POS, corporate software, and third-party platforms. The role also involves occasional driving duties to support multiple locations or events, requiring a valid driver's license. P.F. Chang's values candidates who are proactive, ambitious, and possess a strong work ethic, encouraging innovation and calculated risk-taking to achieve organizational goals. Ideal candidates may hold a degree in hospitality or business and have experience with culinary operations, though these are preferences rather than strict requirements. Working at P.F. Chang's means joining a passionate team dedicated to meaningful work and committed to celebrating life through food and family.
The Operating Partner or General Manager role at P.F. Chang's is a full-time, salaried position offering a competitive pay range based on experience, from $85,000 to $105,000 per year. This leadership role is vital to the restaurant's success, focusing on driving sales growth and enhancing guest experiences in a fast-paced, dynamic setting. The ideal candidate thrives in an environment that values innovation, teamwork, and a passion for hospitality. As the Operating Partner, you will oversee the entire operation, champion a culture of integrity and service excellence, and implement strategies that align with business goals. You'll leverage your in-depth knowledge of the local market and exceptional leadership skills to inspire your team and maintain the highest service standards. Your responsibilities will include actively engaging with guests, coaching the team on sales techniques, analyzing financial data to improve operational performance, and ensuring compliance with quality and safety standards. The role demands a hands-on leader who can motivate staff, drive revenue, and foster a welcoming atmosphere, thereby securing the restaurant's long-term growth and success.
This position requires experience in hospitality management, preferably with a background as a General Manager in a similar environment. You'll be responsible for managing inventory, cost controls, and financial performance, using various systems including POS, corporate software, and third-party platforms. The role also involves occasional driving duties to support multiple locations or events, requiring a valid driver's license. P.F. Chang's values candidates who are proactive, ambitious, and possess a strong work ethic, encouraging innovation and calculated risk-taking to achieve organizational goals. Ideal candidates may hold a degree in hospitality or business and have experience with culinary operations, though these are preferences rather than strict requirements. Working at P.F. Chang's means joining a passionate team dedicated to meaningful work and committed to celebrating life through food and family.
Job Requirements
- must have progressive restaurant or hospitality management experience
- recent experience as a general manager is required for external hires
- valid drivers license to perform duties such as shift coverage and delivering catering orders
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving financial targets
- experience mentoring and coaching team members at various levels
- understanding of inventory management, cost of goods, and financial controls
- general proficiency in POS and corporate systems
- willingness to travel between locations and attend offsite training and business meetings
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a general manager for external hires
- strong leadership and team management skills
- proficiency with POS systems, corporate software, and third-party delivery and inventory platforms
- proven ability to drive sales growth and achieve KPI and EBITDA targets
- excellent communication and coaching skills
- knowledge of financial controls and inventory management
- hospitality or business degree preferred
- culinary and kitchen operations experience is a plus
Job Duties
- demonstrate genuine passion for exceptional guest experiences and personalized service
- actively engage with guests to foster a welcoming atmosphere and drive sales
- coach team members on upselling techniques and provide ongoing training
- analyze financial data and market trends to improve operations
- foster ownership mindset and lead improvement initiatives using KPIs and EBITDA targets
- maintain integrity, professionalism, and innovative thinking in all restaurant operations
- develop and mentor management team members through leadership training
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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