Restaurant General Manager

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $80,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible spending account

Employee assistance program

Job Description

This job opportunity is with a dynamic and fast-growing restaurant located in Mt. Juliet, centered around a 100% scratch kitchen concept. The establishment prides itself on delivering exceptional dining experiences through meticulous detail and high standards in food preparation and customer service. Mt. Juliet is a welcoming community, and this restaurant aims to become an integral part of this vibrant locale by bringing a fresh and exciting dining concept that values both quality and guest satisfaction.

The restaurant offers a fantastic opportunity for a Restaurant General Manager who is passionate about the culinary industry and committed to driving success through leadership, operational excellence, and guest-focused service. This role is pivotal in ensuring that every aspect of the restaurant's operations runs smoothly and exceeds guest expectations consistently. As a General Manager, you will be entrusted with overseeing the daily functions of the restaurant, including managing team performance, maintaining food and service standards, implementing safety and sanitation policies, and ensuring the financial health of the business.

You will play a hands-on role in coaching, training, and developing the team to uphold the highest standards of food quality and service. This includes ensuring compliance with all company policies and procedures while fostering a positive, safe, and harassment-free work environment. Partnership with the GM will be a critical aspect of your role, working together to analyze financial data, control costs, and implement plans that drive sales growth and operational efficiency.

Furthermore, you will be responsible for maintaining the restaurant's excellent customer service record by promptly responding to guest feedback and ensuring effective guest recovery when necessary. Your leadership will extend beyond everyday operations as you collaborate with the catering team to engage with the local community and increase restaurant sales through innovative strategies.

The position requires strong multitasking abilities, good judgment under pressure, and excellent communication skills to liaise effectively with guests, team members, management, and vendors. Candidates should be prepared to manage scheduling needs to ensure the right staff levels at all times, interview and select new team members, and uphold cleanliness and safety regulations throughout the establishment.

This role demands physical stamina, including the ability to bend, lift up to 50 pounds, stand for long periods, and perform other physical activities necessary in a busy restaurant environment. Being proactive, organized, and flexible to adapt to the ever-changing needs of the business is essential to succeed in this position.

Overall, this Restaurant General Manager role offers an exciting career path for experienced restaurant leaders who thrive in a high-volume, fast-paced setting and want to make a lasting impact in a new and growing restaurant. The combination of a committed team, excellent guest focus, and a clear operational strategy makes this an opportunity not to be missed for those seeking professional growth and the chance to bring their fire to Mt. Juliet’s culinary scene.

Job Requirements

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills required
Must be able to attract, train, develop and retain the very best team members in the industry
Exceptionally strong guest service focus
Ability to define and attain financial goals for the restaurant, focusing on sales growth, guest counts, staffing, and cost management
Ability to sit or stand for extended periods of time and work in a restaurant environment
Ability to lift at least 50 pounds
Ability to talk and hear, use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment
Must be able to bend, kneel, crouch, climb ladder and step stool
Dexterity required for handling food items and dishes

Job Qualifications

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills required
Must be able to attract, train, develop and retain the very best Team Members in the industry
Exceptionally strong guest service focus with the ability to provide an exceptional dining experience for every guest
Ability to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management

Job Duties

Ensures flawless execution of every detail, every shift, by every team member, to ensure we exceed guest expectations at all times
Restaurant General Manager provides direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures
Ensures all food, beverage and service standards, policies and procedures are adhered to
Partners with the GM to ensure financial performance of the restaurant
Ensures consistent execution of all systems, standards, inventory and cost controls
Partners with the GM to create and implement plans that result in improved financial performance in all areas of the operation
Partners with GM to plans, execute and follow up on new company initiatives
Restaurant General Manager utilizes catering team to inspire community involvement and build sales
Ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people in place and par levels are scheduled according to projections
Interviews and assists in final selection of all team members, maintaining appropriate staffing par levels
Restaurant General Manager partners with GM to verify that all daily administration is carried out according to policy and standards
Proactively organizes and plans work anticipating the ever changing needs of the business
Communicates effectively with the guest, team members, management team, local owner, Station 5 team, and vendors
Responds to guest feedback promptly and ensures positive guest recovery
Restaurant General Manager ensures cleanliness of exterior and interior facilities and sufficient supply levels to execute their responsibilities
Follows safety procedures and standards when operating all equipment
Provides a safe and professional, non-hostile, harassment free working environment for team members
Ability to handle multiple priorities, work under stress and exercise good judgment