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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
401(k) Plan
performance bonuses

Job Description

KFC, short for Kentucky Fried Chicken, is one of the most recognized fast-food brands worldwide, known for its signature fried chicken and commitment to quality and customer service. As an internationally established quick-service restaurant chain, KFC operates thousands of locations globally, serving millions of customers every day. Each restaurant functions as part of the broader KFC Family, emphasizing teamwork, excellence, and growth. Many KFC restaurants are independently owned and operated by franchisees, allowing for local business ownership with the strength and support of an international brand. The independence of the franchise provides the Restaurant General Manager an important role in... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior management experience in the restaurant or hospitality industry
  • Ability to stand for extended periods
  • Ability to lift between 25-85 pounds
  • Good hearing ability to respond to auditory alarms
  • Ability to handle cash accurately
  • Effective reading and comprehension skills
  • Manual dexterity for food packing and cleaning
  • Ability to work in confined spaces with others
  • Commitment to safety around kitchen equipment
  • Maintain confidentiality of company procedures and results
  • Punctual attendance
  • Enthusiastic and positive attitude

Job Qualifications

  • Proven experience in restaurant management or similar leadership role
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Knowledge of food safety and workplace safety regulations
  • Ability to mentor and develop staff
  • Business acumen and ownership mindset
  • Experience with payroll and employee administrative processes
  • Ability to create a positive and motivating work environment
  • Flexibility to work in fast-paced settings

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with Company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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