Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Opportunities to Advance
Job Description
Zaxbys is a leading fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Known for its commitment to delivering delicious food in a fun and friendly environment, Zaxbys has grown rapidly, with locations spanning multiple states across the U.S. The brand is built on a foundation of great quality food paired with excellent customer service, making it a popular destination for both families and individuals looking to enjoy a casual dining experience. Zaxbys prides itself on creating a vibrant atmosphere where guests can relax, connect with friends, and enjoy memorable meals. The company culture emphasizes teamwork, growth, and community involvement, positioning Zaxbys as more than just a place to eat but a great place to work.
As Zaxbys expands, the company is seeking a General Manager who will play a critical leadership role in fostering a positive team culture and ensuring operational excellence. This full-time position demands a dynamic individual capable of overseeing all aspects of restaurant management. The General Manager will be responsible for leading the team, driving sales, managing costs, and upholding the brand's high standards for guest experience and food quality. Compensation is competitive, with bonus potential of up to 24% of annual salary paid quarterly. Additional benefits include free meals, paid time off, paid holidays, and opportunities for career advancement.
In this role, the General Manager will execute action plans aligned with company goals and objectives while ensuring compliance with all Zaxbys policies and procedures. Key responsibilities include staffing, training, scheduling, mentoring team members, and maintaining a clean and safe working environment. The ideal candidate will have strong leadership and organizational skills, with at least 3 to 5 years of management experience, preferably in restaurant operations. They will be adept at handling sales growth, cost management, and team development, dedicated to creating great guest experiences every day.
Zaxbys provides extensive training, including the General Manager Development Plan, Operations Excellence Capstone Class, and Food Safety Certification. The company encourages managers to lead by example, fostering teamwork and maintaining high morale. The General Manager will continuously review performance metrics, develop strategies to enhance operations, and build relationships within the community to promote sales. This role requires flexibility, excellent communication skills, and the ability to handle challenges with a positive attitude.
Zaxbys also offers an impressive benefits package comprising medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) program with employer match. This comprehensive support ensures that team members can focus on delivering exceptional service while advancing their careers in a supportive environment. If you thrive in a fast-paced, customer-focused setting and are passionate about leadership and operational success, Zaxbys invites you to join their team and save a seat for your growth and success.
As Zaxbys expands, the company is seeking a General Manager who will play a critical leadership role in fostering a positive team culture and ensuring operational excellence. This full-time position demands a dynamic individual capable of overseeing all aspects of restaurant management. The General Manager will be responsible for leading the team, driving sales, managing costs, and upholding the brand's high standards for guest experience and food quality. Compensation is competitive, with bonus potential of up to 24% of annual salary paid quarterly. Additional benefits include free meals, paid time off, paid holidays, and opportunities for career advancement.
In this role, the General Manager will execute action plans aligned with company goals and objectives while ensuring compliance with all Zaxbys policies and procedures. Key responsibilities include staffing, training, scheduling, mentoring team members, and maintaining a clean and safe working environment. The ideal candidate will have strong leadership and organizational skills, with at least 3 to 5 years of management experience, preferably in restaurant operations. They will be adept at handling sales growth, cost management, and team development, dedicated to creating great guest experiences every day.
Zaxbys provides extensive training, including the General Manager Development Plan, Operations Excellence Capstone Class, and Food Safety Certification. The company encourages managers to lead by example, fostering teamwork and maintaining high morale. The General Manager will continuously review performance metrics, develop strategies to enhance operations, and build relationships within the community to promote sales. This role requires flexibility, excellent communication skills, and the ability to handle challenges with a positive attitude.
Zaxbys also offers an impressive benefits package comprising medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) program with employer match. This comprehensive support ensures that team members can focus on delivering exceptional service while advancing their careers in a supportive environment. If you thrive in a fast-paced, customer-focused setting and are passionate about leadership and operational success, Zaxbys invites you to join their team and save a seat for your growth and success.
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Food safety certification and manager certification
- Any additional training required by Zax LLC
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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