RESTAURANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.50 - $25.00
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Work Schedule

Flexible
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Benefits

dynamic work environment
Career development opportunities
supportive and inclusive culture
personal growth opportunities
Professional growth opportunities

Job Description

Indus Hospitality Group is a leading restaurant management company known for delivering exceptional guest experiences and operational excellence. The company operates in the quick service restaurant (QSR) industry and is committed to upholding brand standards while fostering a positive and inclusive work environment. Indus Hospitality Group prides itself on its dynamic culture that supports growth, innovation, and collaboration, making it a sought-after employer in the hospitality sector. The company ensures that its team members receive ongoing training and development opportunities, helping them advance their careers while contributing to the organization's success. Joining Indus means becoming part of a team dedicated to creating memorable dining experiences and maintaining high operational standards across all restaurant locations.

The role of Restaurant Manager at Indus Hospitality Group is a critical leadership position responsible for overseeing the daily operations of a single restaurant. The Restaurant Manager acts as a role model by performing all team member responsibilities when necessary and leading by example. This position requires strong leadership skills to motivate and inspire the team, ensuring they provide friendly and efficient service to guests. The Restaurant Manager is tasked with maintaining brand standards, adhering to recipes and operational systems, and creating a guest-focused culture that prioritizes customer satisfaction.

In addition to leading the team, the Restaurant Manager conducts regular team meetings, delivers staff training, and reviews guest feedback to implement actionable improvements. They are responsible for cost control and inventory management to maximize profitability and ensure the restaurant meets its budget targets. Compliance with safety, food safety, and sanitation regulations is a key part of the role, along with managing cash handling procedures and securing deposits. The Restaurant Manager works closely with vendors to manage supplier orders and engages with the brand’s field operations team as needed.

Recruitment, hiring, onboarding, and development of restaurant team members fall under the Restaurant Manager’s responsibilities. They are expected to plan, monitor, appraise, and review employee performance, providing coaching aimed at driving sales, improving profitability, and elevating guest satisfaction. The position demands a flexible schedule including days, evenings, weekends, and holidays to meet operational needs. With a minimum of 2-3 years of experience in the quick service restaurant industry, successful candidates are detail-oriented, self-motivated, and committed to maintaining high standards across all aspects of restaurant management.

Indus Hospitality Group offers a supportive and inclusive culture where team members’ contributions are valued, and career development is a priority. Employees enjoy a dynamic work environment with opportunities for personal and professional growth. If you are passionate about restaurant management and dedicated to creating outstanding guest experiences, this role at Indus Hospitality Group provides an excellent platform to apply your skills and advance your career in a thriving company.

Job Requirements

  • Minimum high school diploma or GED
  • flexible schedule including days/evenings, weekends and holidays
  • minimum 2-3 years in the quick service restaurant industry

Job Qualifications

  • Minimum high school diploma or GED
  • flexible schedule including days/evenings, weekends and holidays
  • minimum 2-3 years in the quick service restaurant industry

Job Duties

  • Able to perform all responsibilities of restaurant team members
  • lead team meetings
  • deliver training to restaurant team members
  • ensure brand standards, recipes and systems are executed
  • create and maintain a guest focused culture in the restaurant
  • review guest feedback results and implement action plans to drive improvement
  • communicate restaurant priorities, goals and results to restaurant team members
  • execute new product rollouts including training, marketing and sampling
  • maintain a safe, secure and healthy environment by following and enforcing safety, food safety and sanitation requirements and complying with all applicable laws
  • control costs to help maximize profitability
  • completion of inventory on a periodic basis as determined by Indus policy
  • completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • completion of supplier and other vendor orders
  • conduct self-assessments and corresponding action plans
  • maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
  • ensure restaurant budget is met as determined by operations above-unit leadership
  • manage cash over/short in restaurant and ensure team members are following Indus cash management policies
  • handle cash deposits and go to the bank daily during bank hours
  • engage with Brands Field Operations team as appropriate
  • recruit, hire, onboard and develop restaurant team members
  • plan, monitor, appraise and review employee performance
  • coach restaurant team members to drive sales, improve profitability and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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