Restaurant General Manager

Fazoli's is a renowned fast-casual Italian-American restaurant chain, widely celebrated for its signature hot and fresh garlic breadsticks, made-from-scratch pasta, and other Italian-inspired dishes. Founded with the purpose to "enhance the lives of those we touch... one breadstick at a time," Fazoli's is driven by core values such as exceptional guest service, integrity, teamwork, and a never-ending pursuit of excellence. The company prides itself on creating a vibrant, engaging, and supportive environment where customers, team members, and communities alike benefit from genuine care and enthusiasm. Beyond just food, Fazoli's fosters a culture that emphasizes helping others, maintaining dignity and respect for all individuals, and executing their operations with the highest standards of integrity and excellence. As a brand, Fazoli's continues to expand its footprint while staying true to its mission of brightness and positivity in everyday interactions.

The role of General Manager at Fazoli's holds ultimate responsibility for the success and operational excellence of a Fazoli's restaurant. This pivotal leadership position requires a balance of strong business acumen with deeply rooted passion for hospitality and teamwork. As General Manager, you will be charged with recruiting, selecting, hiring, training, developing, and retaining a high-performing team that upholds the company's mission and core values. You will lead by example and embody the principle that "people come first," ensuring every guest receives an exceptional service experience. Management responsibilities include overseeing all daily operations such as guest services, sales-building, marketing initiatives, human resources functions, supply chain management, administrative tasks, and facilities maintenance. This role demands integrity in not only following Fazoli's systems and policies but also representing the brand with excellence at all times.

Success in this role relies on dynamic leadership skills to cultivate a passionate workforce dedicated to great guest service and operational standards. You will use your previous experience managing multi-million-dollar businesses to navigate complex operational challenges with confidence. Fazoli's culture encourages teamwork, where leaders work together with their teams to elevate performance continually. A competitive spirit and determination to achieve near perfection, although perfection is never fully attainable, is vital for driving continuous improvement and excellence at every level. This position requires open availability to support all shifts during operating hours and flexibility to transfer or assist other restaurants as needed.

Overall, the General Manager role at Fazoli's offers an exciting opportunity for driven leaders who are eager to make a meaningful impact in a fast-paced, people-focused environment. Fazoli's commitment to enriching lives, paired with the extensive support and resources provided to its leaders, creates a rewarding career path for those passionate about hospitality, leadership, and achieving excellence. Employment type details and compensation may vary by location but typically align with competitive industry standards for fast-casual restaurant management roles.