Restaurant General Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Career Development

Job Description

Fulenwider Enterprises operates a family of quick service restaurants including well-known brands such as KFC and Taco Bell. This growing company is dedicated to creating a supportive and collaborative workplace where employees at all levels can thrive and contribute to the overall success of the business. With a focus on high-quality food, excellent customer service, and efficient operations, Fulenwider Enterprises places great importance on finding team members who are passionate about hospitality and dedicated to maintaining the brand's standards. By joining the Fulenwider KFC/Taco Bell family, employees find not just a job but a career path with opportunities for personal growth and advancement within a respected company in the fast-food restaurant industry.

The role of Restaurant General Manager at Fulenwider Enterprises is critical to ensuring the smooth day-to-day operations of their restaurants. This leadership position requires a professional who is skilled in managing multiple facets of restaurant management from customer service to inventory control, team leadership, and financial accountability. The Restaurant General Manager holds responsibility for maintaining high standards of food quality, restaurant cleanliness, and friendly, proactive guest relations. They lead a team of hourly managers and employees, overseeing recruitment, training, and employee retention to build a positive work environment and ensure excellent service delivery.

In addition to direct oversight of restaurant operations, the General Manager is actively involved in managing costs, ordering supplies, monitoring sales, and scheduling staff to maximize efficiency and profitability. A preventative maintenance program under their direction ensures that restaurant equipment and facilities are kept in optimal condition. Compliance with health, safety, and security policies is a key component of the role, reflecting the company’s commitment to a safe workplace and customer environment. The General Manager also prepares reports, uses financial projection techniques, and implements cash control measures to support the financial goals of the restaurant.

This position is well suited for someone dedicated to delivering exceptional guest experiences, with strong leadership, communication, and problem-solving skills. It offers the opportunity to be an integral part of a reputable and expanding restaurant company, contributing directly to the success of the business while fostering a team-oriented and welcoming atmosphere. Employment type and salary details can be discussed upon application, with the company offering competitive compensation and benefits packages designed to attract and retain top talent in the industry.

Job Requirements

Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
the job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance
the job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance
knowledge of and compliance with the company's Human Resources policies and processes
adheres to the company and city/state/united States safety requirements

Job Qualifications

Dedication to providing exceptional guest service
good communication skills, strong interpersonal skills, and conflict resolution skills
exceptional team building capability
basic business math and accounting skills, and strong analytical/decision-making skills
basic personal computer literacy
high school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility

Job Duties

Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste
plans weekly schedule for restaurant employees
follows published procedures for receiving, preparing, holding, packing and serving products
maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates, and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
ensures OSHA, local health and safety codes, and company safety and security policy are met