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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee recognition programs
Job Description
Desert De Oro Foods (DDO) is a reputable organization known for its strong culture of trust, loyalty, and excellence. The company places a high emphasis on leadership development, managerial proficiency, and operational excellence, which is evident in the accolades received by DDO's award-winning management team. This focus on nurturing leadership and fostering a positive company culture has enabled DDO to consistently operate successful restaurants and achieve significant sales growth, even during challenging economic times. DDO is committed to continued growth and leadership development, aiming to cultivate a workplace where employees thrive and customers receive exceptional service. Their motto, "BE THE... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED, college or university degree preferred
- Must have reliable transportation
- Must pass background check criteria
- 2-4 years of operational management experience in quick service restaurant or retail environment including profit and loss responsibility
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Good oral and written communication skills
- Strong analytical and decision-making skills
- Basic personal computer literacy
- Passionate about excellence in quality food, service, cleanliness and speed
- Dynamic and energetic leader, self-starter, proactive
- Proven leadership and coaching ability
- Able to stock shelves and clean facilities
- Able to stand, walk and lift up to 50 lbs during shifts
Job Qualifications
- High school diploma or GED, college or university degree preferred
- 2-4 years of operational management experience in quick service restaurant or retail environment including profit and loss responsibility
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Good oral and written communication skills
- Demonstrated ability to coach and develop managerial employees
- Proven track record of driving customer satisfaction, financial performance and employee satisfaction
- Basic personal computer literacy
- Passion for delivering excellence in quality food, service, cleanliness and speed standards
- Dynamic and energetic leader with self-starter mindset
- Ability to stock shelves, clean facilities, and lift up to 50 lbs
- Ability to tolerate standing and walking during majority of shift
Job Duties
- Drive culture, problem solve, resolve conflicts, communicate and motivate to drive results through others
- Recruit and equip high quality operators to deliver great customer experiences
- Build a healthy and robust bench of developed and capable managers and team members
- Lead performance management process for all employees in their restaurant
- Lead by example and be a culture champion to live by Pizza Hut standards
- Ensure complete and timely execution of corporate and local marketing programs
- Facilitate safe work behaviors and ensure a safe working and customer experience environment
- Control day-to-day operations by scheduling labor and ordering food and supplies successfully
- Ensure local health and safety codes and company policies are met
- Serve as a role model in resolving serious customer issues and train managers
- Use customer insights to improve the customer experience and meet satisfaction targets
- Track and analyze customer complaints and implement solutions
- Build SMART action plans to resolve restaurant issues
- Monitor restaurant Speed with Service performance and coach management teams
- Control profit and loss by managing cash control, inventory, labor, and financial reports
- Maintain equipment and facilities through preventive maintenance
- Review and prioritize capital expenditure requests and manage vendor relationships
- Analyze sales, labor, inventory and controlables and coach corrective actions
- Develop and deliver unit-specific annual operating plans
- Maintain attendance and punctuality
- Take initiative and maintain high energy levels
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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