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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.63 - $29.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development programs
flexible scheduling

Job Description

Burger King Corporation is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and exceptional customer service. Operating as one of the largest quick-service restaurant (QSR) franchises in the world, Burger King focuses on delivering outstanding food quality, innovative menu options, and a consistent dining experience. With its commitment to excellence, Burger King constantly strives to maintain its reputation through rigorous standards and franchise practices. Joining Burger King means becoming part of a collaborative and vibrant work environment dedicated to growth, development, and community engagement. The restaurant emphasizes robust employee training, customer satisfaction, and operational efficiency to uphold... Show More

Job Requirements

  • High school or GED
  • some college preferred
  • previous restaurant experience desirable
  • must be at least 18 years of age
  • must be Serv Safe certified
  • open availability
  • ability to work flexible shifts
  • pass background check
  • pass drug test
  • ability to perform physical demands of the job
  • strong desire to pursue excellence in QSR industry
  • good communication skills
  • computer skills
  • leadership capability
  • problem-solving skills
  • flexibility
  • ability to exercise sound judgment

Job Qualifications

  • High school or GED
  • some college preferred
  • previous restaurant experience desirable
  • must be at least 18 years of age
  • must be Serv Safe certified
  • ability to demonstrate excellent written and oral communication skills
  • ability to listen to understand other points of view before responding
  • ability to influence others to gain commitment
  • ability to present information in a clear and concise manner
  • understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
  • ability to solve problems and deal with complex issues common in QSR business
  • ability to exercise sound judgment
  • handles day-to-day work challenges confidently
  • willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • ability to work a variety of shifts and times of day
  • develops and grows others
  • solicits and applies customer feedback
  • improves processes, products and services
  • gains support and commitment from others
  • mobilizes people to act
  • uses delegated authority to meet specific responsibilities
  • knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • checks product quality and communicates with customers and assures availability
  • effectively trains and coaches employees to show courtesy and handling of complaints
  • conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • develops and maintains an acceptable level of sales
  • utilizes local store marketing
  • monitors utilities, supplies, and other cost categories to minimize impact
  • analyzes profits and loss statements and takes appropriate corrective action
  • follows proper procedures and specifications in preparation and serving of food products
  • controls restaurant inventory through an established inventory system
  • use company approved labor guidelines
  • develops and post labor schedules in advance of work week start
  • adjusts labor to changes in sale volume
  • manages restaurant cash control by making bank deposits daily
  • follows the cash handling procedures outlined in the company’s employee handbook
  • ensures accidents and incidents are reported to risk management in a timely manner
  • take necessary action to minimize workers and/or unemployment compensation
  • maintains safe work environment
  • achieve highest possible rating by the health department
  • ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC’s image standards
  • keeps district manager informed of hiring team members, approval for promotions and changes in employee status
  • process payroll accordingly
  • maintains applicant tracking as per federal requirements
  • conducts performance reviews with management team and team members
  • documents in writing, corrective disciplinary action with employees or any incident involving customers
  • maintain team member’s personnel files in accordance with federal, state and local law
  • posts all federal and state required posters
  • utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • performs all administrative paperwork as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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